Customer Relations Director Customer Experience · Copenhagen

5 days ago


København, Denmark Acubiz AS Full time
Hvem er vi?

Vi er Acubiz Over 40 dedikerede medarbejdere, som hver dag arbejder for at skabe en fantastisk brugeroplevelse for vores kunder, når det kommer til Expense Management.

Det er nemlig vores kerneopgave at sørge for, at vores kunder bruger tid på det, der er vigtigt i deres arbejde, frem for at bruge tid på at håndtere udgifter - det skal være simpelt og tilgængeligt.

Virker vores produkt så? Det mener i hvert fald 275.000 brugere, i mere end 1000 virksomheder, fordelt på 52 lande. Og det kan vi takke vores fantastiske medarbejdere for

Og hvorfor skal du så være en del af det? Jo, nu skal du høre

Rebecca, som er vores Legal & Compliance Specialist, siger: "Acubiz er en fantastisk arbejdsplads, da der er fokus på fleksibilitet, tillid og trivsel, som giver plads til både personlig og professionel udvikling ".

Vores Studentermedhjælper Christopher siger at "I Acubiz får man friheden til at tage ejerskab over de opgaver som interesserer en mest og muligheden for at være involveret i alle aspekter af virksomheden ".

Og hertil siger Alan, som er vores Key Account Manager, at: "Det er fedt at arbejde i Acubiz, da Acubiz giver dig lov til at arbejde selvstændigt under ansvar ".

Hvad er opgaven?

Er du klar til at sætte dit præg og tage styringen i vores Customer Relations afdeling? Vi er på udkig efter en engageret, relationsskabende og innovativ Customer Relations Director, der ved, hvad det vil sige at lede ved eksempel. Du skal være med til at skabe en arbejdsplads, hvor trivsel og innovation går hånd i hånd, og hvor din erfaring bliver nøglen til succes

Dine opgaver? Dem får du lige her

  • Optimere, strukturere og strømline vores implementeringsprocesser og arbejdsgange gennem innovative idéer og strategisk tænkning.
  • Være en positiv rollemodel for vores CR-team, der inspirerer og motiverer medarbejderne til at levere deres bedste hver dag.
  • Udvikle og implementere strategier, der styrker vores kundeloyalitet og skubber vores service til nye højder.
  • Gå forrest i forandringsprocesser og sikre den bedste kundeoplevelse.
  • Sikre kommunikation på tværs af afdelinger for at skabe et stærkt samarbejde.

Du bliver en del af ledelsesteamet, bestående af 6 repræsentanter fra alle vores afdelinger, og sammen tager vi de vigtige beslutninger, som skal drive Acubiz og vores medarbejdere til succes.

Hvem er du?

Hos os får du frihed til at forme din rolle i et miljø, der aldrig står stille. Sammen med et team af dygtige medarbejdere, der altid stræber efter at levere det allerbedste, søger vi en ekseptionel leder, der:

  • Er en ægte innovator, der lever og ånder for nye idéer og løsninger.
  • Prioriterer gode lederegenskaber og skaber en kultur af åben kommunikation og konstruktiv feedback.
  • Har flair for at styre dynamiske teams og etablere strukturer, der fungerer.
  • Er handlekraftig, tilstedeværende og løsningsorienteret.
  • Ved, at din succes skabes gennem dine medarbejderes succes.

Du skal gerne have solid erfaring som leder og en evne til at navigere i komplekse, dynamiske miljøer. Har du flair for god kundeservice og tør gå forrest med dit team? Perfekt Hos os er de bedste ledere eksperter i at lære fra sig.

Hvordan er de fysiske rammer?

Vi værdsætter balancen mellem dit arbejdsliv og privatliv. Vores tilgang til at opnå denne harmoni er gennem vores mantra: "I løbet af en måned har jeg arbejdet mere på kontoret end derhjemme." Fleksibilitet er nøglen til at skabe en dynamisk arbejdsplads, hvor vi har friheden til at strukturere vores hverdag.

Vi sørger for de bedste rammer på arbejdspladsen:

  • Træn i vores fitnesscenter og få lagt et træningsprogram af vores in-house personlige træner.
  • Få hjælp fra vores team af fysioterapeuter og coaches til en god, fysisk arbejdsplads.
  • Vi holder helligdagen Store Bededag som en fridag for alle ansatte.

Derudover har vi indført 26 ugers betalt orlov til alle forældre og fuld pension under hele fraværet.

Vil du være med på rejsen?

Hvis du vil med på holdet, så send os dit CV og en motiveret ansøgning ved at klikke på “Ansøg her” i bunden eller toppen af denne side. Vi glæder os meget til at høre fra dig

Vi opfordrer alle kvalificerede kandidater til at søge - uanset køn, alder, etnicitet eller baggrund.

Har du spørgsmål til stillingen, er du velkommen til at kontakte vores Managing Director Henrik Malling, på telefon +45 4030 3797.

Visma House

Carlsberg Byen er hjemsted for samtlige af Vismas divisioner og selskaber i hovedstadsområdet. Huset rummer ikke kun store lyse kontorlokaler, men også atrium, gårdhaver, tagterrasser, café og restaurant.

#J-18808-Ljbffr

  • København, Denmark SUPERB - Full time

    About Superb: At Superb, we set out to empower restaurant businesses worldwide with an easier way of working. Running a hospitality business is hard work, and using multiple systems is not making it easier. Until now… Superb gathers all the tools to open, run and grow your business — in one platform.From reservations, orders and payments to digital gift...


  • København, Denmark Flying Tiger Copenhagen Full time

    We’re not just another retailer—we’re definitely the most fun retailer. Whether our customers are shopping in-store or clicking through our e-commerce site, we’re all about delivering a customer experience that keeps them coming back for more. We’re on the lookout for someone who’s ready to dive into the data, make meaningful connections, and...


  • København, Denmark PARETO SECURITIES AS Full time

    Do you have a passion for creating good customer relations and have a good understanding of IT infrastructure and architecture, then join Aeven’s team of Customer Solutions Architect in Copenhagen (Soeborg). Your responsibilities You have a good understanding of our customers’ business needs and the overall IT landscape, and you are responsible for the...


  • København, Denmark Hollister Incorporated Full time

    We Make Life More Rewarding and Dignified Location: Denmark (Fredensborg)Department: Customer Service Join our Company to make a difference in people's life! The Customer Service Representative is responsible for collaborating with the Nordic Customer Service organization to support the Nordic Business Units in delivering a superior customer experience....


  • København, Denmark Basico Full time

    Brænder du for at koordinere og drive interne aktiviteter, der styrker kunderelationer og skaber værdi?Er du en energisk holdspiller med ambitioner og evnen til at inspirere dine kolleger? Hvis ja, så er det dig, vi er på udkig efter til vores Campaign & Customer Relations-team. Hvad indebærer din nye rolle? Relationer er en bærende del af...


  • København, Denmark momondo Full time

    at KAYAK Concord KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We’re also transforming the in-travel experience with our app and new accommodation software. For more...


  • København, Denmark Tiger portugal, s.a. Full time

    Head of Customer Engagement (Loyalty & CRM) Flying Tiger Copenhagen is a globally recognized brand with a passion for delivering unique customer experiences. We are on a mission to enhance customer loyalty and engagement through innovative strategies and personalized experiences. Join our dynamic team to make a significant impact on our customer engagement...


  • København, Denmark NKT AS Full time

    Category: Sales & Marketing Location: Kaunas, LT Join our global marketing team and make an impact NKT is seeking a Customer Research Specialist to join our international Group Marketing team to provide impactful customer insights to internal stakeholders. Do you enjoy creating surveys, analyzing data, and collaborating with others to achieve impactful...


  • København, Denmark Auditdata Full time

    Location: Copenhagen, DK About the role: We are excited to announce an opportunity for a talented and motivated Professional Services Director to join our team at Auditdata. In this key role, you will play a crucial part in ensuring the delivery of top-notch software services to our valued clients, ultimately contributing to their satisfaction and success....


  • København, Denmark momondo Full time

    at KAYAK Concord KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We’re also transforming the in-travel experience with our app and new accommodation software. For more...


  • København, Denmark GAN Integrity Solutions Full time

    Customer Success Manager We are looking for a strong team player who thrives in a fast-paced, innovative working environment and is passionate about customer happiness. We need someone who is excited about building great customer relationships, and who will have a meaningful impact on the growth of our business. In this role, you will: Own the commercial...


  • København, Denmark Falck Danmark AS Full time

    Head of Customer and Business Support Falck Healthcare A/S is a leading company in the healthcare industry, dedicated to providing sustainable and innovative healthcare solutions. As the largest provider of health services to employees in Scandinavia, serving private and public organizations and pension companies we are rapidly evolving with ambitious goals...


  • København, Denmark Templafy Full time

    Copenhagen About us: Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG,...


  • København, Denmark JACOBS DOUWE EGBERTS Full time

    Do you thrive as first-point-of-contact for the company? Are you the fast-paced colleague with great communication skills? Would you like to learn more about coffee and tea? Come join us!   The customer service specialist is the first point of contact for JDE customers and delivers local customer services in line with defined policies and procedures. The...


  • København, Denmark GTT Communications, Inc. Full time

    GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications — anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing...

  • Customer Support

    2 days ago


    København, Denmark Tamigo Full time

    We make the customer experience effortless Customer Support is the face of tamigo. Our customers turn to us when they are optimising budget planning, forecasting their staffing needs and much more. Our job is to: Therefore, we are looking for people who are empathetic, have a knack for technology and communicate well. What drives our Customer Support...


  • København, Denmark Onomondo Full time

    Description If you are looking to take the next step into Customer Support and interested in solving complex customer cases, then this role is for you and you should join us at Onomondo! Onomondo is a series A scale-up (21M EUR) that provides a cloud-native connectivity platform for the IoT industry. Our mission is to simplify and accelerate IoT adoption by...


  • København, Denmark SameSystem is PLC Full time

    Are you ready to lead, inspire, and drive success for some of Europe’s largest retail and hospitality brands? At SameSystem, we empower companies like Bestseller, Normal, and Matas to optimise their operations daily with cutting-edge AI-driven Workforce Management Solutions. We’re looking for a dynamic Enterprise Customer Success Manager who thrives on...


  • København, Denmark filial af Klarvinduer Oü, Estland Full time

    Director of Marketing: Klar’s Chess Grandmaster ♟️ Are you ready to checkmate the competition and lead Klar to market dominance? We’re on the lookout for a Director of Marketing—our chess grandmaster—who can strategically navigate the board and orchestrate every move to enhance customer engagement, expand market share, and strengthen our brand...


  • København, Denmark Mastercard Payment Services Denmark AS Full time

    Customer Technical Services Analyst II-2 Placering Ballerup Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions,...