Service Desk Operations Manager

Location: Hedegaardsvej 88, 2300 København S Job Type: Full-time About Us: PostNord is the leading logistics provider in the Nordics, combining deep regional expertise with a strong global network to support businesses of all sizes. We are looking for a dedicated and experienced IT Service Desk Team Lead to join our dynamic team in Copenhagen. Job...

About the RoleWe are seeking an experienced IT Service Desk Team Lead to oversee the daily operations of our dynamic team in Copenhagen. As a seasoned leader, you will be responsible for guiding and mentoring agents, ensuring timely resolution of service requests and incidents.The ideal candidate will have a strong background in IT service management...

We are seeking a skilled and experienced Front Desk Assistant to join our facility management team at Pandora's global headquarters in Copenhagen. The ideal candidate will have a strong background in providing top-notch service to internal and external customers, possessing excellent communication and interpersonal skills.The successful candidate will be...

The role: Front Desk RepresentativeWe are seeking a highly motivated and customer-oriented individual to join our Copenhagen team as a Front Desk Representative. As part of our front desk activities, you will be responsible for managing the reception area, greeting and welcoming guests, answering incoming calls and emails, and responding to customers'...

Copenhagen Optimization is a dynamic company looking for a Front Desk Associate to join our team. The ideal candidate will be practical to the core, energetic, and outgoing, with great multitasking skills and strong time-management skills.As the first point of contact for clients and colleagues, you will be responsible for managing our front desk on a daily...

Key ResponsibilitiesThe successful candidate will possess:Strong knowledge of IT service management frameworks (e.g., ITIL).Excellent communication and interpersonal skills.Able to mentor and lead others.Experience working in an IT Service Desk, including international and outsourced IT organizations.If you have a passion for leading high-performing teams...

We are looking for a Help Desk Representative to join our Support team in Copenhagen, Denmark.The successful candidate will have great communication skills, be a fast learner, and be able to multitask in a fast-paced environment.Key responsibilities include supporting customers, courier partners, and venues via live chat and phone, ensuring delivery...

About the JobThe Customer Service Operations Manager role is responsible for leading day-to-day customer support operations and activities across all technical service support programs. This includes driving team performance to deliver against established Key Performance Indicators and reducing inefficiencies in customer service delivery.Main...

Job DescriptionWe are seeking a highly motivated and customer-oriented individual to join our Copenhagen team as a Front Desk Representative. This is a fantastic opportunity to join a dynamic and growing company like AIRE Ancient Baths Copenhagen.As part of our front desk activities, you will be responsible for managing the reception area, greeting and...

About the RoleWe are looking for a highly professional and dynamic leader to oversee Norwegian's passenger services operations at Copenhagen Airport. This role is crucial in ensuring the highest levels of safety, compliance, and operational performance across all passenger activities.Key ResponsibilitiesTo lead and manage the team responsible for providing...

PostNord is the leading logistics provider in the Nordics, combining deep regional expertise with a strong global network to support businesses of all sizes.We are seeking an experienced IT Service Desk Team Lead to join our dynamic team in Copenhagen. As Team Lead, you will be responsible for overseeing the daily operations of the IT Service Desk team,...

The role: As Receptionist, you will join our Copenhagen team and be responsible for managing the reception area, coordinating all the front desk activities during your shift while demonstrating outstanding customer service with a friendly and courteous attitude. Daily, you will be responsible for greeting and welcoming our guests, answering incoming calls...

We are seeking an experienced and proactive Operations Manager to join our team in the Nordic region. As a key member of our team, you will play a vital role in managing the day-to-day operations of our Service Delivery Model.The successful candidate will work closely with our Nordic HXM management team to deliver value-adding solutions to our existing...

About the role Conference Manager is scaling from being the absolute market leader in Denmark to conquer new markets in Europe, starting with Germany and Sweden. To fuel this growth, we're strengthening our talented Marketing team with our first-ever Marketing Operations Specialist to bridge marketing and technology, driving smarter insights and better...

Elevate your career as a Operational Excellence Manager. Drive business growth and customer satisfaction through effective leadership.This role offers a unique opportunity to combine leadership and operational expertise, making it an ideal fit for those who thrive in fast-paced environments. As a CUSTOMER SERVICE TEAM LEADER, you'll be responsible for...

We are seeking a dedicated and organized individual to join our Facility Management team at Pandora A/S in Copenhagen as a Reception Support Staff. The successful candidate will be responsible for providing administrative support to the reception desk, meeting center, and other shared areas.Key responsibilities include managing email and phone...

About the RoleAt Conference Manager, we're expanding our talented Marketing team with a Marketing Operations Specialist to bridge marketing and technology. This role will play a key part in driving smarter insights and better performance.You will be responsible for implementing, maintaining, and optimizing performance marketing tracking throughout our entire...

Ob im Fahrdienst, in den Werkstätten, auf den Baustellen oder im Büro: Wir sind 8.700 Kolleg*innen in rund 100 Berufen, die Wien jeden Tag bewegen. Gemeinsam sorgen wir für Sicherheit und Mobilität. Damit das in Zukunft auch so bleibt, suchen wir nach Menschen, die sich für unsere Werte engagieren wollen: Vielfalt leben, verlässlich sein und Sinnvolles...

We are looking for a dedicated and experienced IT Service Desk Team Lead to join our team in Copenhagen. The ideal candidate will have a strong background in IT support and leadership, with excellent communication and interpersonal skills.Key Responsibilities:Lead and manage the IT Service Desk Team, providing guidance, support, and daily operational...

About Conference ManagerWe're scaling from being the market leader in Denmark to conquer new markets in Europe. To fuel this growth, we're strengthening our Marketing team with a Marketing Operations Specialist to bridge marketing and technology.Key Responsibilities:Implement and maintain performance marketing tracking across digital touchpoints using Google...