Commercial and Strategic Operations Manager

14 hours ago


Copenhagen, Copenhagen, Denmark Norientpool Full time
About NORDEN

NORDEN is a leading global provider of ocean-based freight services for bulk and project cargo. We offer tailored solutions based on flexibility, reliability, and intelligence, helping our customers to optimise and decarbonise supply chains.

Founded in 1871, NORDEN is one of Denmark's oldest internationally operating shipping companies. Our agile business model ensures stability by continuously adapting our fleet to market developments and customer needs.

We have 18 offices across 6 continents, making us a truly integrated part of global trade.

Job Overview

This role offers an exciting opportunity to take ownership of commercial and contract management processes, leveraging your advanced experience to drive growth and profitability.

You will play a key role in managing customer relationships, negotiating contracts, and optimising vessel planning. Your responsibilities will include:

  • Developing and executing commercial strategies to identify new customers and cargoes.
  • Leading negotiations, drafting contracts, and monitoring contract execution.
  • Closely coordinating with Operations, Finance, and Legal teams.
  • Monitoring KPIs related to fleet utilisation, contract fulfilment, and customer satisfaction.
Responsibilities

Your primary focus will be on driving commercial success while ensuring operational efficiency. Key tasks will include:

  1. Analysing market trends, competitor strategies, and customer demand to inform freight rate and tariff negotiations.
  2. Identifying and mitigating risks in contracts and operations.
  3. Ensuring compliance with regulations and laws, and analysing potential risks in operations.
  4. Managing insurance arrangements for cargo and vessels.
Requirements

To succeed in this role, you will need:

  • A proven understanding of contract administration.
  • At least five years of experience working in a commercial role.
  • A degree in law, engineering, accounting, economics, or similar.
  • Familiarity with the shipping industry and contractual relationships between organisations.
  • Strong people skills to negotiate and manage contracts.
Salary

The estimated salary range for this position is €90,000 - €120,000 per annum, depending on experience and qualifications.



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