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Salesforce Data Governance Specialist

1 week ago

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About the Team

We are a dynamic and fast-paced team that values collaboration, innovation, and continuous learning. Our team is comprised of experienced professionals who are passionate about leveraging Salesforce to drive business outcomes.

Job Description:

We are seeking a highly skilled and experienced Salesforce Business Analyst to join our team. In this role, you will play a crucial part in driving our Salesforce platform to its full potential, ensuring optimal performance, efficiency, and alignment with our business goals.

Your Key Responsibilities:

  1. Analyze and Optimize Business Processes:
  2. Leverage Your Expertise in Salesforce Capabilities:
  3. Develop and Maintain Data Governance Standards:

You Will Be Working Closely With:

  • Stakeholders to define and prioritize the Salesforce product roadmap.
  • Development teams to ensure successful implementation and delivery of projects.
  • Cross-functional teams to foster strong relationships and facilitate workshops and meetings.

Requirements:

  • Completed or studying a Business Analyst qualification (e.g. IIBA or BCS).
  • Minimum of 5 years of experience as a Business Analyst, Product Manager, or similar role.
  • Proven track record of successfully managing Salesforce projects, including customization and configuration.
  • Strong understanding of Agile methodologies, with experience working in Scrum or Kanban environments.
  • Agile Certification desired.
  • Exceptional knowledge of JIRA ticketing methodologies and processes.
  • Exceptional analytical and problem-solving skills, with the ability to translate complex requirements into user-friendly solutions.
  • Excellent communication and collaboration skills, with the ability to engage and influence stakeholders at all levels.
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are highly desirable.
  • Familiarity with software development life cycle (SDLC) and experience working with development teams.
  • Experience in the SaaS industry and knowledge of customer review platforms are a plus.

Our Benefits:

  • A range of flexible working options to dedicate time to what matters to you.
  • Competitive compensation package + bonus.
  • 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated).
  • Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
  • Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist.
  • Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health.
  • Paid parental leave.
  • Newly renovated central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go.
  • Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
  • Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms.
  • Employee discounts to restaurants and shops.
  • Tax-Free Travel (DSB).