Senior Salesforce Operations Manager

5 days ago


Copenhagen, Copenhagen, Denmark Brandwatch Full time

We are seeking a highly skilled and experienced Senior Salesforce Administrator to join our team at Brandwatch.

In this role, you will be responsible for managing, optimizing, and expanding our Salesforce platform to support business operations, enhance user experience, and drive organizational growth.

As a key member of the Business Applications team, you will work closely with cross-functional stakeholders—including Revenue Operations, R&D, and other business teams—to implement best practices, improve system efficiency, and ensure Salesforce aligns with our evolving business needs.

Key Responsibilities
  1. Salesforce Administration & Optimization
    1. Manage and maintain Salesforce administrative functions, including user profiles, roles, permission sets, and assignment rules.
    2. Customize and configure Salesforce flows, validation rules, advanced formulas, and custom objects to support operational needs.
    3. Identify, diagnose, and resolve technical issues, escalating as necessary while ensuring minimal disruption to users.
    4. Oversee system performance, security, and data integrity to maintain optimal functionality.
  2. Business Process Support & Collaboration
    1. Work closely with Revenue Operations and other stakeholders to enhance Salesforce efficiency and standardize business analytics, tools, and processes.
    2. Support cross-functional projects and strategic system changes to improve business operations.
    3. Monitor data quality, integrity, and user adoption, implementing necessary improvements.
  3. Reporting & Analytics
    1. Develop and maintain complex reports and dashboards to provide actionable insights for decision-making.
    2. Implement best practices for data governance and reporting standards within Salesforce.
  4. Training & Documentation
    1. Develop and deliver user training on Salesforce features and best practices.
    2. Create and maintain comprehensive documentation for processes, policies, and system configurations.

Requirements

  • 7+ years of experience as a Salesforce Administrator, with expertise in Salesforce Lightning Experience and advanced platform customization.
  • 5+ years of hands-on experience developing custom objects, workflows (Flows & Process Builder), validation rules, and triggers.
  • Strong experience with Salesforce integrations, APIs, and data migration tools.
  • Salesforce Administrator (ADM 201) and Advanced Administrator (ADM 301) certifications are required. Additional certifications such as Platform App Builder, CPQ, or Service Cloud are a plus.
  • Experience with Apex programming, Visualforce pages, and Data Loader is preferred.


  • Copenhagen, Copenhagen, Denmark Mynewsdesk Full time

    Transformative OpportunityWe're seeking a seasoned Salesforce Administrator to join our innovative CRM & Operations team at Mynewsdesk. As we embark on a transformative journey, we're looking for someone who can help us harness our data to streamline processes and systems, ensuring timely and accurate decision-making.About the RoleIn this role, you'll have...


  • Copenhagen, Copenhagen, Denmark Salesforce, Inc. Full time

    Salesforce, Inc. is seeking an experienced Strategic Account Executive - Salesforce to drive revenue growth and help us redefine the future of customer engagement.The ideal candidate will have a proven track record in solution selling, extensive experience dealing with large and complex accounts at senior IT and business levels, and expert-level...


  • Copenhagen, Copenhagen, Denmark Brandwatch Full time

    At Brandwatch, we empower our global team to make a meaningful impact.We believe in fostering an environment that champions curiosity, collaboration, and innovation. Our collective success is fueled by the unique perspectives of every individual, making meaningful contributions to the brands we accelerate.This includes shaping the future of communication and...


  • Copenhagen, Copenhagen, Denmark Mynewsdesk Full time

    Are you ready for a challenge? Quick apply Seeking a senior Salesforce Administrator ready to take on a real challenge with the freedom to shape your work and ours Join our CRM & Operations team at Mynewsdesk, where we're harnessing our organisation's data to streamline processes and systems, ensuring timely and accurate decision-making. As we embark on a...


  • Copenhagen, Copenhagen, Denmark Brandwatch Full time

    At Brandwatch, we empower individuals to make a meaningful impact. Our collaborative environment champions curiosity, innovation, and open communication, allowing every team member to thrive and drive our collective success.Cultivating authentic connections that matter is at the heart of what we do. As part of our global team, you'll be instrumental in...


  • Copenhagen, Copenhagen, Denmark Brandwatch Full time

    We're looking for a detail-oriented Salesforce expert to join our team at Brandwatch.This role involves managing, optimizing, and expanding our Salesforce platform to support business operations, enhance user experience, and drive organizational growth.You'll work closely with cross-functional stakeholders to implement best practices, improve system...


  • Copenhagen, Copenhagen, Denmark Salesforce Full time

    Role Overview:This is a unique opportunity to join a highly successful team of seasoned Enterprise Account Executives working with top accounts. We are looking for hardworking, high EQ, and passionate individuals who can effectively articulate how & why our solutions can help transform Customers' business and exceed their goals.As an Enterprise Account...


  • Copenhagen, Copenhagen, Denmark Salesforce Full time

    Your Key Responsibilities:Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts.Develop and drive the overall long-term strategy for the account, aligned to customer business objectives.Coordinate internal Salesforce resources to meet customer business needs.You will use your skills to develop opportunities...


  • Copenhagen, Copenhagen, Denmark GetAccept Inc. Full time

    Hey Salesforce enthusiast - this one is for you Join our amazing integrations team as a specialist within Salesforce and experience the power of a growing Scale-up company with BIG ambitions for the future We're looking for someone who's passionate about building innovative Salesforce solutions and driving impactful projects. Being a Salesforce Developer at...

  • Senior CRM Specialist

    6 hours ago


    Copenhagen, Copenhagen, Denmark Mynewsdesk Full time

    Achieve Operational ExcellenceWe're seeking a Senior Salesforce Administrator to join our fast-paced CRM & Operations team at Mynewsdesk. In this role, you'll play a key part in shaping our operational focus and driving success through effective data management and process improvement.About YouYou'll be responsible for maintaining the integrity of our CRM...


  • Copenhagen, Copenhagen, Denmark Better Collective Full time

    Job Overview:Salesforce Business AnalystBetter Collective is seeking an experienced Salesforce Business Analyst to join our team. As a Salesforce Business Analyst, you will be responsible for managing the Salesforce product life cycle, conducting comprehensive business analysis, and collaborating with cross-functional teams.The successful candidate will have...


  • Copenhagen, Copenhagen, Denmark Veo group Full time

    We're a global leader in AI-based sports camera technology, empowering teams worldwide with video analysis. As a Salesforce Engineer at Veo Group, you'll drive the development, optimization, and innovation of our Salesforce Sales Cloud platform.You'll collaborate with engineers, project leads, and external resources to deliver programmatic requests. Your key...


  • Copenhagen, Copenhagen, Denmark Salesforce, Inc. Full time

    About the RoleThis is a unique opportunity to join a highly successful team of seasoned Enterprise Account Executives working with one of our Top Accounts. Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform.They build positive, trusted relationships with both key team members and...


  • Copenhagen, Copenhagen, Denmark Better Collective Full time

    Group Finance & Business Intelligence Job description Are you passionate about driving innovation and optimising business processes through Salesforce? If yes, then you might be our new colleague as our new Salesforce Business Analyst. About the role As a Salesforce Business Analyst, you will play a crucial role in managing the Salesforce product life...


  • Copenhagen, Copenhagen, Denmark GetAccept Inc. Full time

    Job OverviewWe are seeking a highly skilled Salesforce Developer to join our team at GetAccept Inc.Company OverviewGetAccept is a digital sales room that helps companies worldwide close more deals by offering smart functionality related to deal management, sales enablement, and e-signing.Our customers can use GetAccept as a stand-alone solution or as an...


  • Copenhagen, Copenhagen, Denmark Better Collective Full time

    About the Role:Salesforce Business AnalystWe are looking for an experienced Salesforce Business Analyst to join our team at Better Collective. As a Salesforce Business Analyst, you will play a critical role in driving innovation and optimizing business processes through Salesforce.The successful candidate will have a proven track record of successfully...


  • Copenhagen, Copenhagen, Denmark Salesforce, Inc. Full time

    Salesforce, Inc. is a global leader in cloud computing, empowering organizations to innovate and meet evolving business needs.We are seeking an experienced Enterprise Solutions Architect to drive the adoption of our cloud solutions and shape the sales strategy for custom enterprise business applications.The ideal candidate will have a proven track record in...


  • Copenhagen, Copenhagen, Denmark Salesforce, Inc. Full time

    About SalesforceAt Salesforce, we believe that the business of business is to improve the state of our world. We're a pioneer in technology and customer relationship management, inspiring the future of business with AI+ Data +CRM.We empower companies across every industry to blaze new trails and connect with customers in a whole new way. And, we empower you...


  • Copenhagen, Copenhagen, Denmark Veo group Full time

    Veo Group is revolutionizing sports with AI-based camera technology, serving over 40,000 clubs in 90+ countries weekly. As a Salesforce Engineer, you'll join our innovative team driving the development, optimization, and innovation of our Salesforce Sales Cloud platform.You'll work closely with engineers, project leads, and external resources to deliver...


  • Copenhagen, Copenhagen, Denmark Salesforce, Inc. Full time

    We are seeking a skilled Digital Transformation Consultant to help us redefine the future of customer engagement and drive the adoption of our cloud solutions.The ideal candidate will have a proven track record in solution selling, extensive experience dealing with large and complex accounts at senior IT and business levels, and expert-level communication...