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Exceptional Customer Experience Design Specialist
1 month ago
Unlock a Transformative Career in Energy Trading with Energi Danmark A/S
Energi Danmark A/S is at the forefront of the Nordic energy trading market, bridging and servicing producers of renewable energy and large B2B consumers. As a leader in innovation and excellence, we deliver exceptional value to our clients and stakeholders.
We are currently seeking an experienced Customer Experience Design Specialist to join our Commercial Excellence team.
Create Exceptional Experiences for Our Customers
Your primary responsibility will be designing and implementing strategies that enhance the customer journey and experience, ensuring our customers receive the highest level of service. Your goal is to create positive experiences that drive customer loyalty and operational efficiency.
Collaborating across departments, you will ensure our services are customer-centric and that every interaction adds value. Your insights and efforts will shape the way customers perceive and interact with our brand.
The Ideal Candidate
- Must have relevant educational background, ideally in Marketing or Communication, or a related field. A master's degree is preferred.
- Proven experience in customer experience, service design, or a related role.
- Excellent communication and interpersonal skills.
- Analytical mindset with the ability to translate data into actionable insights.
- Proficiency in customer experience management tools and software.
- Creative problem-solving skills and a customer-centric mindset.
- Proactive with a high drive, able to manage multiple projects and prioritize tasks effectively.
- Solid IT skills, well-versed in the Office suite, especially PowerPoint.
Achieve Success with Energi Danmark A/S
We offer a competitive salary range: 75,000 - 90,000 DKK per annum, commensurate with experience.
In addition, you will enjoy:
- Dynamic and modern workplace fostering a culture of challenge, accountability, and growth.
- Nurturing a culture of dedication, problem-solving, and a winning mindset.
- Continuous professional and personal development opportunities.
- A people-focused work environment prioritizing employee wellbeing and benefits.
Take the First Step towards a Rewarding Career
If you are passionate about creating exceptional customer experiences and innovative solutions, we invite you to apply. Please submit your application, including a short resume and a covering letter stating your motivation, key examples of competences and experience, and your personal profile.
