Customer Onboarding and Implementation Specialist

1 month ago


Frederiksberg, Frederiksberg Kommune, Denmark The HubDanske Bank Full time
About the Position

We are seeking a highly skilled Customer Onboarding and Implementation Specialist to join our team at The Hub/Danske Bank.

This role is responsible for ensuring our customers successfully adopt and implement our SaaS solution, TimeLog PSA, into their organizations.

Key responsibilities include guiding new customers through the onboarding process, providing high-quality training, and facilitating workshops to discuss business processes.

The ideal candidate will have a strong understanding of financial principles, KPIs, and business logic, as well as experience in C-level relations and project management.

Key Skills and Qualifications:

  • Native Danish language and strong English skills
  • Financial understanding, including KPI figures and bookkeeping principles
  • Master's degree in Business Administration, Engineering, IT, or a related field
  • Experience in C-level relations and project management
  • Excellent problem-solving skills and ability to provide solutions and recommendations

We Offer:

  • Diversity and flexibility in the workplace
  • Never Stop Learning training and development programs
  • Tools and technology to support work
  • Family and friends-oriented work environment


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