Customer Engagement Klient Service Medarbejder
4 days ago
Vi søger en Kundeservice Medarbejder, der er dygtig til at rådgive kunder i premium segmentet. Det er vores ansvar at sikre, at kunderne får den hjælp og information, de har brug for.
I rollen arbejder du direkte med vores kunder og vores samarbejdspartnere for at skabe den bedste oplevelse for kunden. Dine opgaver vil være:
- Interaktioner med kunder gennem forskellige kanaler, herunder telefon, chat og e-mail.
- Sikring af support og assistance ved koordinering af vejledninger og instruktioner.
- Repræsentation af Polestar på planlagte kunde-events.
- Håndtering af kundeaktiviteter rettidigt og i overensstemmelse med globale KPI'er.
Du skal have stærk kundetilgang, problemløsningsevner og være samarbejdsvillig. Du er passioneret omkring kundetilfredshed og har evnen til at sætte dig i kundens sted. Vores kontor er placeret i Søborg (København).
Vores virksomhed er fokuseret på at levere exceptionelle salgs- og serviceoplevelser for vores danske kunder. Vi søger dig, der har mere end seks måneders erfaring i en rolle med fokus på kundeservice.
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Customer Engagement Expert
1 week ago
Copenhagen, Copenhagen, Denmark Demant Polska Full timeJob DescriptionWe are seeking a seasoned Customer Engagement Expert to join our team at Demant Polska.About the RoleThe Customer Engagement Expert will be responsible for building and maintaining strong customer relationships through effective communication, empathy, and problem-solving skills. The ideal candidate will have a passion for delivering...
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Customer Engagement Manager
6 days ago
Copenhagen, Copenhagen, Denmark Merck Gruppe Full time**Key Responsibilities:**As a Therapeutic Area Specialist with Merck Gruppe, your primary responsibility will be to engage with healthcare professionals about our Neurology & Immunology portfolio.You will lead customer interactions and coordinate with internal resources to ensure seamless customer engagement.This role requires you to work closely with...
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Customer Service Ambassador
4 days ago
Copenhagen, Copenhagen, Denmark Delta Air Lines, Inc. Full timeDelta Air Lines, Inc. is seeking a highly skilled Customer Service Agent to join our team. As a key member of our airport operations team, you will play a vital role in ensuring the smooth and pleasant experience of our customers.Key Responsibilities:Greet customers and provide assistance with the check-in process, ensuring a seamless start to their...
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Customer Engagement Lead
2 days ago
Copenhagen, Copenhagen, Denmark Merck Gruppe Full timeAbout Our Company: Merck Gruppe is a global healthcare leader dedicated to improving human lives through innovative products and services.Job Summary: We are looking for an experienced Therapeutic Area Specialist to join our team in Denmark. The successful candidate will have a strong background in pharmaceutical sales, excellent communication skills, and...
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Copenhagen, Copenhagen, Denmark Amazon Full timeJob ID: 2837819 | Amazon Web Services Japan GKAt Amazon Web Services (AWS), we're hiring a Telco Engagement Manager to lead AWS project teams, partner, and client teams. Engagement Manager in this role, deliver and operate AWS cloud products and services that enable our Telco customers to realize their business objectives. These professional services...
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Copenhagen, Copenhagen, Denmark Amazon Full timeJob ID: 2837819 | Amazon Web Services Japan GKAt Amazon Web Services (AWS), we're hiring a Telco Engagement Manager to lead AWS project teams, partner, and client teams. Engagement Manager in this role delivers and operates AWS cloud products and services that enable our Telco customers to realize their business objectives. These professional services...
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Customer Service Strategist
2 days ago
Copenhagen, Copenhagen, Denmark Norlys Full timeEr du en dygtig og analytisk ledende kandidat, der søger at forbedre den samlede brugeroplevelse hos Norlys? Så har vi et spændende jobtilbud til dig!Om rollen som Customer Engagement ManagerDu skal være ansvarlig for at kortlægge, optimere og overvåge brugerens rejse gennem interaktioner med vores forretning. Det betyder at udarbejde detaljerede flows...
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Senior Engagement Manager
1 week ago
Copenhagen, Copenhagen, Denmark Amazon Full timeJob ID: 2837819 | Amazon Web Services Japan GKAt Amazon Web Services (AWS), we're hiring a Telco Engagement Manager to lead AWS project teams, partner, and client teams. Engagement Managers in this role deliver and operate AWS cloud products and services that enable our Telco customers to realize their business objectives. These professional services...
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Customer Engagement Director
5 hours ago
Copenhagen, Copenhagen, Denmark LeoVegas Group Full timeAbout the RoleWe're looking for a talented CRM Executive to drive data-driven decision-making and enhance player value in our market.As a key contributor to our team, you'll develop and implement targeted CRM strategies that leverage automation and personalized communication to improve key KPIs such as Early Life Activation, Retention Rate, Winback Rates,...
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Snr Engagement Manager
2 days ago
Copenhagen, Copenhagen, Denmark Amazon Full timeSnr Engagement Manager - Global Accounts, Professional Services, AWSI-SDT-APJ-JapanJob ID: 2874219 | Amazon Web Services Japan GKAt Amazon Web Services (AWS), we're hiring an Engagement Manager to lead AWS consultants, partner, and client teams. Engagement Managers manage and deliver AWS cloud products and services that enable our customers to realize their...
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Customer Service Automation Lead
24 hours ago
Copenhagen, Copenhagen, Denmark Nexi Group Full timeKey Responsibilities">As a Robotics Operations Manager at Nexi Group, your main responsibilities will include:Monitoring operational KPIs for robot performance and coordinating actions to ensure target performance.Developing and maintaining a framework for customer service robots to ensure high-quality performance and continuous development.Maintaining and...
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Copenhagen, Copenhagen, Denmark & Other Stories Full timeFashion Sales Job DescriptionAs a Sales Advisor at & Other Stories, you will play a vital role in creating unforgettable experiences for our customers. This entry-level position offers a unique opportunity to develop your skills in fashion retail and customer service.Main ResponsibilitiesTo deliver outstanding customer service, engaging with customers and...
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AWS Engagement Manager
4 days ago
Copenhagen, Copenhagen, Denmark Amazon Full timeAbout the RoleThe AWS Engagement Manager will be responsible for managing and delivering professional services engagements focused on AWS cloud products and services.You will work closely with customers and partners to identify business objectives and implement solutions that drive technical and business value.
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Customer Service Representative
1 week ago
Copenhagen, Copenhagen, Denmark Globalconnect Full timeAbout the RoleAs a customer-facing professional at GlobalConnect, you will be the primary point of contact for customers seeking assistance with their fiber network services. You will handle inquiries through phone, email, and social media, ensuring that every customer receives timely and effective support.Your key responsibilities will include assisting...
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Customer Service Ambassador
1 day ago
Copenhagen, Copenhagen, Denmark H&M Group Full timeCustomer Service AmbassadorH&M Group, a leader in the fashion industry, is seeking a Customer Service Ambassador to join their team. As a key representative of H&M, you will be responsible for providing exceptional customer service through various channels, including phone, chat, social media, and email.Key Responsibilities:Receive and respond to customer...
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Customer Service Consultant
1 week ago
Copenhagen, Copenhagen, Denmark Globalconnect Full timeCustomer Service Consultant – Be the Voice of GlobalConnect Do you enjoy helping people and solving problems? Are you looking for a workplace where you can grow your knowledge about fiber infrastructure while working with a friendly and open team? Then this might be the job for you About the Role As a Customer Service Consultant at GlobalConnect,...
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Sr. Engagement Manager
6 days ago
Copenhagen, Copenhagen, Denmark Amazon Full timeSr. Engagement Manager , Professional ServicesDo you have a deep passion for utilizing technology to empower businesses? Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Millions of businesses in 150+ countries, from start-ups to Fortune 500 enterprises across all industries, run their operations and applications on AWS....
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Head of Sales and Customer Service
5 days ago
Copenhagen, Copenhagen, Denmark Moonboon Full timeMoonboon Copenhagen, Capital Region of Denmark, Denmark Head of Sales and Customer Service Moonboon is a Danish company dedicated to creating a range of high-quality, expert designed products that support the sleep and well-being of children and parents. With a focus on Scandinavian design, safety and environmental responsibility, Moonboon offers a range of...
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Customer Service Specialist
1 week ago
Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full timeDo you thrive as first-point-of-contact for the company? Are you the fast-paced colleague with great communication skills? Would you like to learn more about coffee and tea? Come join us The customer service specialist is the first point of contact for JDE customers and delivers local customer services in line with defined policies and procedures. The...
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Customer Service Representative
1 week ago
Copenhagen, Copenhagen, Denmark Freetrailer Part timeAbout the RoleWe are seeking a part-time Customer Service Support to join our team of +30 colleagues. The ideal candidate will be passionate about delivering exceptional customer experiences and providing top-notch technical support.The role involves direct customer contact via phone, email, and chat, ensuring our goals are met at all times. You will work in...