Customer Success Manager

1 month ago


Taastrup, Høje-Taastrup Kommune, Denmark FK Distribution AS Full time
Jobbeskrivelse

Vi søger en dynamisk og målrettet Kunde Succes Manager, der kan tage ansvar for udvikling og rådgivning af egen kundeportefølje og opnåelse af budget. Du vil være en nøglespiller i vores vækststrategi og have ansvar for at sikre en stærk kunderelation.

Om jobbet

Du vil være ansvarlig for at sikre en succesfuld onboarding af nye kunder, hvor tiden fra signing forkortes så kunden hurtigt oplever værdi og synergi. Du skal vedligeholde og gentegne kontrakter på egen kundeportefølje samt udforske muligheden for op-salg. Det er vigtigt, at du sikrer at kunden oplever og anerkender værdien af samarbejdet.

Om dig

Du elsker at tænke i løsninger og muligheder – lytter til kundens behov og evner at oversætte dette til sælgere og Tech teams i MineTilbud, så vi opfylder kundens behov og forventninger. Du får gennemført projekterne på effektiv vis, og du arbejder målrettet og dedikeret på at finde løsninger på ethvert problem.

Krav
  • Proaktiv, fleksibel og god til at tage initiativ med en teknologisk vinkel
  • Tydelig i din kommunikation med en positiv og ukompliceret tilgang
  • Udstyret med gode præsentationsevner, som giver mulighed for at vise vores løsning fra en kommerciel vinkel
  • Rådgivende og værdiskabende for både kunde og forretning
  • I stand til at arbejde målrettet med at fastholde og udbygge kunderelationer
  • God til at drive egen pipeline og trives i en udadvendt rolle
  • Struktureret og vant til at arbejdet i CRM systemer
  • Ihærdig, loyal og struktureret
  • En teamplayer


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