Customer Success Professional
5 days ago
We are seeking an experienced Customer Success Professional to play a vital role in our fast-growing international SaaS company, Formalize. As our new hire, you will contribute significantly to continuously increasing customer adoption and advocacy.
About the Opportunity:
- Be part of a dynamic and diverse team in a highly competitive market
- Work closely with customers to solve problems, create value, and build loyalty
- Help build and optimize our Customer Success function across products and customer tiers
Your Qualifications and Experience:
- A minimum of 2 years of experience in B2B SaaS or GRC, preferably in a similar customer-facing position
- Strong communication, collaboration, and problem-solving skills
- Excellent business acumen and customer understanding
- Native fluency in English, with professional fluency in German a plus
Our Company Culture:
- We are goal-oriented, hardworking, and responsible individuals who thrive in a positive atmosphere
- We prioritize accountability, connection, and meaningful relationships
What We Offer:
- Competitive salary: €85,000 - €110,000 per year (dependent on location and experience)
- A chance to make a significant impact as an early hire in our newly established Customer Success team
- Professional growth opportunities in a fast-paced and dynamic environment
- A collaborative and inclusive team culture that values diversity and creativity
How to Apply:
Please submit your resume and relevant information for consideration. We will review applications on an ongoing basis and hold interviews accordingly.
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