Customer Experience Manager

4 weeks ago


Århus, Århus Kommune, Denmark The HubDanske Bank Full time

We are seeking an experienced Customer Experience Manager to join our team in Europe. This role will play a vital part in ensuring the best-in-class onboarding and service experience for our growing customer base.

As a Customer Experience Manager, you will work closely with customers to solve problems, create value, and build loyalty. You will also collaborate with various departments to improve the overall customer experience.

This is a unique opportunity to be part of a fast-growing international SaaS company that values trust, autonomy, and social responsibility. If you have experience working with B2B SaaS or GRC, possess excellent communication and problem-solving skills, and thrive in a dynamic environment, we want to hear from you.

About Us

We are a tech company founded in 2021 with offices in multiple European cities. Our journey started within whistleblowing compliance, but we have since expanded our expertise to data compliance, risk, and privacy. We help businesses navigate complex regulatory landscapes and stay ahead of emerging trends.

Our culture is built on goal-oriented hard work, accountability, meaningful relationships, and a positive atmosphere. We are committed to hiring the right people who share our vision and values.

The Role
  • Work closely with customers to understand their needs and preferences.
  • Develop and implement strategies to enhance the overall customer experience.
  • Collaborate with cross-functional teams to drive business growth and improvement.

You will receive a competitive salary of approximately €60,000 per year, depending on your level of experience and qualifications. Additionally, you can expect a range of benefits, including health insurance, retirement plans, and professional development opportunities.



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