Customer Success Expert

2 weeks ago


Århus, Århus Kommune, Denmark Whistleblower Software Full time

Unlock your career in a fast-growing SaaS company that's shaping the future of compliance.

We're Formalize, a tech pioneer founded in 2021 with offices in Aarhus, Copenhagen, Milan, and Madrid. Our innovative Whistleblower Software has won industry recognition, and we're expanding our expertise to data compliance, risk, and privacy.

As our new Customer Success Manager, you'll play a vital role in delivering exceptional onboarding experiences and ensuring customer adoption and advocacy. You'll work closely with clients to solve problems, create value, and build lasting relationships.

The ideal candidate will have +2 years of experience in B2B SaaS or GRC, strong communication skills, and a passion for building meaningful connections with clients. You'll thrive in a dynamic environment where autonomy, trust, and collaboration are core values.

Here's what you can expect:

  • A competitive salary: €55,000 - €65,000 per year
  • Be part of a social, diverse, and international team
  • Collaborate on projects across departments to improve the customer experience
  • Help bring the voice of our customers into the heart of the business

Our culture is built on goal-oriented individuals who are responsible, connecting, optimistic, and hardworking. We use talent profiles in our recruitment process to find the best fit for our team.

Apply by attaching your resume and other relevant information. We'll review your application and contact you soon.



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