Commercial Director Role

2 days ago


Copenhagen, Copenhagen, Denmark Nuuday Full time
About the Job

YouSee, Denmark's largest subscription business with over 3 million subscriptions across TV & Streaming, Internet, Mobile and Landline, seeks a Senior Commercial Manager to join their Customer Base Management team.

The role involves delivering strategic direction for retention and profit optimization efforts, owning short- and long-term roadmaps, and operating within specific domains related to customer holdings.

Key responsibilities include creating base frameworks of segmentation and initiative efforts, conducting comprehensive customer base overviews and segmentations, providing commercial aspects for data mapping, and securing diligent handovers of approved initiatives to execution teams.

  • Develop and implement strategic plans to reduce churn and optimize gross profit per user (GPPU) across all portfolios.
  • Own the development of short- and long-term roadmaps that outline how goals are achieved, including internal base activities and external events.
  • Create and maintain base frameworks of segmentation and initiative efforts, including high churn and low GPPU groups.
  • Conduct comprehensive customer base overviews and segmentations, providing commercial aspects for data mapping and impact analysis.


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