AWS Enterprise Service Manager

2 weeks ago

Copenhagen, Copenhagen, Denmark Amazon Full time
About the Role

We are seeking a highly experienced and skilled Principal Enterprise Service Manager to join our AWS Global Sales team. As a trusted advisor to our largest and most committed customers, you will be responsible for building strong relationships and executing a long-term strategy to drive revenue, adoption, and growth.

Key Responsibilities
  • Develop and maintain strong relationships with senior executives and enterprise teams to understand customer needs and desired outcomes.
  • Guide customers through the journey of cloud adoption and digital transformation, including modernization and migration of existing IT assets.
  • Provide exceptional customer experience when engaging with AWS ProServe, from sales cycle to delivery of high-quality engagements.
  • Act as an evangelist for the full portfolio of AWS platform capabilities and services to accelerate realization of customer outcomes.
  • Prepare and present commercial and/or strategic proposals to customer C-Suite and executives.
  • Manage commercial agreements and create Statements of Work (SOWs) with accountability of revenue targets for AWS customers.
About the Team

AWS values diverse experiences and encourages candidates from all backgrounds to apply. We believe that employing a diverse workforce is central to our success and make recruiting decisions based on your experience and skills.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

What We Offer

We value work-life harmony and flexible work hours and arrangements are part of our culture. We also offer ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, to inspire us to never stop embracing our uniqueness.

Basic Qualifications
  • Multiple years of IT consulting and management experience, with demonstrable business and technology transformation experience in customer-facing roles.
  • Senior level executive engagement and advisory experience within the manufacturing, life science, and FSI industries.
  • Extensive experience managing large industry vertical accounts, IT and business consulting (relationship management, achieving growth targets/sales quotas, high customer satisfaction achievement, project portfolio management, contract negotiations, etc.).
  • Experience with contract and statement of work (SOW) development.
  • Strong analytical capabilities, relentlessly thinking big, championing innovative customer outcomes.
Preferred Qualifications
  • Experience in developing end-to-end solutions for the manufacturing or retail and wholesale industry: for example, in supply chain, connected factory, sustainability.
  • SAFe, Agile, and/or DevOps accreditation/experience a plus.
  • Experience with large-scale enterprise system integration, including SAP, BI Systems, Oracle, and others.
  • Experience with designing, building, and operating global IT organizations and infrastructures.

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