Enterprise Client Advocate

1 month ago


Copenhagen, Copenhagen, Denmark GAN Integrity Solutions Full time
Job Overview

We are seeking a seasoned Enterprise Client Advocate to join our team at GAN Integrity Solutions.

About the Role

This is a unique opportunity to leverage your exceptional relationship-building skills and industry expertise to drive growth, retention, and client satisfaction for our enterprise-level clients.

Key Responsibilities
  • Develop and maintain strong commercial relationships with our high-value clients, ensuring their ongoing success and satisfaction with our solutions.
  • Collaborate with cross-functional teams to deliver tailored support and value-added services that meet our clients' evolving needs.
  • Foster open communication channels to identify opportunities for upsell and cross-sell, driving revenue growth and expansion within existing accounts.
  • Leverage your consultative approach to provide strategic guidance, analysis, and problem-solving to help our clients overcome challenges and achieve maximum value from our solutions.
  • Maintain accurate records of client interactions, account activities, and key performance indicators (KPIs) to inform business decisions and optimize client outcomes.
  • Educate clients on best practices, new features, and solution enhancements to ensure they remain informed and empowered to maximize their ROI.
Requirements
  • 5+ years of experience in consultative sales or client advocacy roles, preferably in the SaaS or compliance software industry.
  • A proven track record of building and maintaining long-term relationships with high-value clients, driving revenue growth and retention.
  • Excellent communication, interpersonal, and analytical skills, with the ability to adapt to diverse client needs and priorities.
  • Experience working in a fast-paced, dynamic environment with multiple stakeholders and competing demands.
  • Strong understanding of sales and productivity tools, including CRM systems, email marketing platforms, and collaboration software.
What We Offer
  • Competitive salary: $120,000 - $180,000 per year, depending on experience.
  • Flexible work arrangements, including remote work options, to support work-life balance and flexibility.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic, supportive team environment that fosters innovation, creativity, and collaboration.


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