Customer Success Associate
4 days ago
Your Role:
As a Junior Performance Expert, you'll be part of our customer success team, working closely with our Sales, Product, Operations, and UX teams to ensure seamless communication with our customers. You'll help our clients get the most out of our platform, train them on our features and capabilities, set up their accounts, and provide guidance on dashboards, performance, and KPIs.
You'll have the opportunity to become an expert in our platform's features and capabilities, setting you up for long-term success in your career. Our team is young, diverse, and international, with representatives from 12 different nationalities.
Your Key Responsibilities:
- Plecto Pro: Become the ultimate Plecto guru, knowing everything about our platform's features and capabilities.
- Customer Champion: Help customers set up their Plecto accounts and keep them growing strong.
- Best Practices Guide: Show customers and prospects how to make the most of Plecto like a pro.
- Meeting Maestro: Join and lead meetings with customers and prospects, answering questions about Plecto, SQL, or APIs like a boss.
- Feedback Fanatic: Chat with customers to get their feedback, understand their needs, and keep them in the loop with product updates and cool new features.
- Customer Advocate: Be the bridge between our customers and internal teams, making sure their needs are met and any issues get fixed fast.
Requirements:
- Go-Getter: Thrive in a fast-paced environment with a proactive and problem-solving mindset.
- People Person: Awesome at building relationships and putting customers first.
- Tech Whiz: Have the technical skills needed to troubleshoot and implement solutions like a pro.
- Tech Translator: Can explain complex tech concepts to everyone, from newbies to tech gurus.
- Language Champ: Fluent in English, both spoken and written.
What We Offer:
- Great flexibility
- Opportunity for career development and progression
- A young and diverse international team of strong professionals representing different nationalities
- Plecto is all about equal opportunities. We celebrate diversity and are committed to creating an inclusive environment for everyone.
- Social workplace where we enjoy working together
- Delicious lunch, free snacks, and drinks
How to Apply: If this sounds like a match, send your resume and a cover letter telling us why you're the perfect fit for this role. We review applications on an ongoing basis, so please submit your application as soon as possible.
-
Customer Success Strategist
2 days ago
Århus, Århus Kommune, Denmark Stibo DX AS Full timeAre you a seasoned professional looking to make a lasting impact in the media industry? As a Vice President of Customer Success at Stibo DX A/S, you will play a pivotal role in shaping customer success strategies and driving revenue growth for our global media clients.About the RoleThis is an exceptional opportunity to lead a high-performing team and work...
-
Customer Success Professional
2 days ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout the RoleWe are seeking a highly skilled Customer Success Professional to join our team. As a key member of our Customer Success function, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.Key ResponsibilitiesWork closely with customers to solve problems, create value, and build...
-
Customer Success Manager
3 days ago
Århus, Århus Kommune, Denmark The HubDanske Bank Full timePandektes is looking for an experienced Customer Success Manager to drive engagement and onboarding processes, ensuring a seamless experience for our rapidly growing customer base. We're shaping the future of customer success and want you to join us.About UsWe simplify complex legal research with AI-powered tools, providing in-depth access to legal knowledge...
-
Customer Success Manager
3 days ago
Århus, Århus Kommune, Denmark The HubDanske Bank Full timePandektes is looking for an experienced Customer Success Manager to join us in ensuring smooth onboarding processes and continuous customer engagement. Pandektes' customer base is growing at a lightning pace, and our engagement with Pandektes customers needs to scale alongside it. Join us in shaping the future of customer success at Pandektes. About...
-
Customer Success Advocate
5 days ago
Århus, Århus Kommune, Denmark Whistleblower Software Full time**About the Role**We are seeking a highly motivated Customer Success Advocate to join our growing team. As an early hire in our Customer Success department, you will play a vital role in securing a best-in-class onboarding and service experience for our customers.The ideal candidate will have knowledge and experience in customer engagement, onboarding, and...
-
Customer Success Manager
4 days ago
Århus, Århus Kommune, Denmark Formalize Full timeAre you looking for a big challenge and an opportunity to make an equally big impact in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practice and the ideas within customer engagement, onboarding, and service? Do you have the initiative and motivation to always improve? Then you have some of the key...
-
Customer Success Strategist
17 hours ago
Århus, Århus Kommune, Denmark The HubDanske Bank Full timeCompany OverviewFormalize is a fast-growing international SaaS company with strong market traction across Europe. We are a team of over 100 people from 13 nationalities operating in multiple European markets.Job DescriptionWe are seeking an experienced Customer Success Manager to play a vital role in securing a best-in-class onboarding and service experience...
-
Customer Success Manager
3 days ago
Århus, Århus Kommune, Denmark Plecto Full timeCustomer Success Manager (CSM)Are you our next Customer Success Manager?Do you have a natural flair for Customer Care and a good understanding to develop companies in different industries, by focusing on their unique KPI's? Then join us in building a world-class product that helps our customers succeedAt Plecto, we are on a mission to create the world's no...
-
Customer Success Manager
5 days ago
Århus, Århus Kommune, Denmark Plecto Full timeCustomer Success Manager (CSM) Are you our next Customer Success Manager? Do you have a natural flair for Customer Care and a good understanding to develop companies in different industries, by focusing on their unique KPI's? Then join us in building a world-class product that helps our customers succeed At Plecto, we are on a mission to create the world's...
-
Customer Success Professional
5 days ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeWe are Formalize, a rapidly growing international SaaS company founded in 2021 with offices in Europe. We offer a unique opportunity for an ambitious Customer Success Manager to join our newly established team.As our ideal candidate, you will play a vital role in securing a best-in-class onboarding and service experience for our expanding customer base. You...
-
Customer Success Manager
2 weeks ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeFormalize Aarhus Full-timeSalary CompetitiveAre you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practice and the ideas within customer engagement, onboarding, and service? Do you have the initiative and...
-
Customer Success Manager
5 days ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeFormalize Aarhus Full-time Salary Competitive Are you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practice and the ideas within customer engagement, onboarding, and service and do you have the initiative...
-
Customer Success Manager
5 days ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeFormalize Madrid Full-time Salary Competitive Are you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practices and ideas within customer engagement, onboarding, and service? Do you have the initiative and...
-
Customer Success Manager
5 days ago
Århus, Århus Kommune, Denmark The HubDanske Bank Full timeAre you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practice and the ideas within customer engagement, onboarding, and service? Do you have the initiative and motivation to always improve? Then you have...
-
Customer Success Manager
2 days ago
Århus, Århus Kommune, Denmark The HubDanske Bank Full timeAre you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practices and the ideas within customer engagement, onboarding, and service? Do you have the initiative and motivation to always improve? Then you have...
-
Customer Success Manager
2 days ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeFormalize Madrid Full-time Salary Competitive Are you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practice and the ideas within customer engagement, onboarding, and service? Do you have the initiative...
-
Customer Success Manager
20 hours ago
Århus, Århus Kommune, Denmark The HubDanske Bank Full timeAre you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practice and the ideas within customer engagement, onboarding, and service and do you have the initiative and motivation to always improve? Then you...
-
SaaS Customer Success Professional
4 hours ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeWe are seeking a highly skilled and motivated individual to join our Customer Success team as a Customer Success Manager. The successful candidate will be responsible for working closely with our customers to solve problems, create value, and build loyalty.Key Responsibilities:Build and maintain strong relationships with customersIdentify and prioritize...
-
Customer Success Professional
5 days ago
Århus, Århus Kommune, Denmark Plecto Full timeJob OverviewPlecto is on a mission to create the world's number one performance platform. We want to grow and become better at what we do, which motivates us every day to build a platform that helps other companies and people succeed.What You Will Do:We are seeking a skilled Customer Success Manager to join our team. As a CSM, you will be responsible for...
-
Customer Success Student Assistant
5 days ago
Århus, Århus Kommune, Denmark Formalize Full timeAre you looking for a student position and a great opportunity and want to invest heavily in your career while being a part of scaling a Customer Success team? If so, keep on reading We are looking for four student assistants for our growing Customer Success team. The opportunity and what we offer Formalize is on a scaling journey with significant traction...