Product Specialist
1 week ago
We are seeking a highly skilled Product Specialist to join our Nordic Sales team. As a Product Specialist, you will be responsible for training, demos, onboarding, and customer success across our 3Shape product portfolio in the Nordics.
Key Responsibilities- Provide training, consultancy, product demos, and onboarding to 3Shape customers, either virtual/online or physical.
- Assist the sales and support teams on events, congresses, and exhibitions in Nordic countries, with 30-50 travel days.
- Monitor key performance indicators related to customer health, such as product usage and customer feedback, to provide timely support and interventions.
- Develop and maintain key relationships with internal team members and external clients to facilitate effective communication and seamless support.
- Facilitate the understanding and usage of our products through classroom, webinars, and remote training initiatives.
- Work experience as a Product Specialist, Trainer, or Application Specialist within the dental industry.
- Experience with dental CAD/CAM and specifically with 3Shape hardware and software, including TRIOS and lab solutions, will be beneficial.
- Knowledge and insights into the work and needs of dentists and dental technicians.
- Great customer care and customer satisfaction mindset.
- Fluent in English (written and spoken), and fluent in one of the Nordic languages (written and spoken).
- Enthusiastic about traveling and great communication skills.
- Maintain a constructive attitude, demonstrate sensitivity to diverse perspectives, and excel in intercultural communication.
3Shape is a developer and manufacturer of 3D scanners and CAD/CAM software solutions for the dental industries based in Copenhagen, Denmark. We are an exciting, visionary, and international place to work, with a diverse group of over 50 different nationalities who all contribute to an awesome company culture.
We offer an attractive healthcare package, breakfast every day, and a delicious and healthy lunch cooked by our private chefs. We also provide a good work/life balance, with a work from home policy for up to 2 days per week.
We are committed to celebrating human diversity and welcome diverse people into our community. If you are passionate about making a difference in the dental industry and have the skills and experience we are looking for, we encourage you to apply.
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