Customer Support Leader

3 days ago


Copenhagen, Copenhagen, Denmark SOUNDBOKS Full time
About the Role

The Head of Customer Support will lead our Community Support team in delivering exceptional customer experiences. This role requires a strategic thinker who can foster a collaborative environment and drive growth through data-driven decision-making.

The ideal candidate will have hands-on experience in developing and nurturing teams, as well as expertise in CRM systems and workflow optimization.

This position involves cross-functional collaboration with various teams, including Supply Chain, Product Development, Quality, E-Commerce, and Marketing.



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