Conference Operations Manager
24 hours ago
About the role:
We're looking for a Conference Operations Manager to join our team and take charge of our customers' event experiences. As an expert in our platform, you'll be the go-to person for customers needing help, advice, and support.
Your main responsibilities will be:
- Developing strong relationships with clients in Denmark and becoming their trusted advisor for all aspects of Conference Manager.
- Ensuring new clients are fully trained on our platform, so they can use it confidently and effectively.
- Staying close to customer needs and feedback, providing valuable insights to our development team to continually improve the platform.
- Identifying opportunities to delight customers with new features or services, working closely with the sales team to drive business growth.
- Acting as a champion for our clients within the company, guaranteeing they receive exceptional support and service.
The ideal candidate is a seasoned professional with experience in a customer-facing role, preferably in a start-up or scale-up environment. You have excellent communication skills, are tech-savvy, and have a passion for delivering outstanding customer experiences.
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