Sales and Operations Coordinator at Air India Copenhagen
2 days ago
We are expanding our presence in Denmark with a new sales office for Air India, aiming to become a world-class airline. Currently, we operate five weekly departures from Copenhagen to destinations across India and beyond.
As Sales and Operations Coordinator, you will play a key role in building brand awareness and reliability in the Danish market, ensuring excellent customer service to our trade partners and customers.
This is an exciting opportunity for someone experienced in sales support or administrative roles, with a focus on customer relations, to join our team.
- You will provide administrative support for sales activities and bookings, focusing on reservation processing and ticketing.
- You will assist travel agencies and final customers through incoming phone calls and emails.
- You will support the sales team with group booking administration.
- You will coordinate and execute sales events, B2B workshops, and familiarization trips in close cooperation with the local and Nordic sales teams.
- You will process monthly sales reports and billing for ticket sales.
- You may assist with direct sales to final customers when needed.
- You will maintain and update customer records in our system.
Your strengths include:
- A passion for finding innovative solutions in a dynamic environment.
- A strong team player with a willingness to learn.
- The ability to work independently, with a flexible and committed approach to work.
- Solid customer service skills, with experience in handling customer inquiries.
- Experience with Amadeus, preferably gained from working with an airline, travel agency, or tour operator.
- Proficiency in English and Danish; other languages are an advantage.
We offer a competitive salary of around €40,000 per year, depending on your experience and qualifications. This includes a base salary of approximately €35,000 and additional benefits such as travel discounts and training opportunities.
This is a full-time position based in Copenhagen, Denmark. If you have any questions about this opportunity, please contact us via [insert contact information].
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