Customer Service Team Lead
3 days ago
RSGROUP is seeking an exceptional Customer Service Team Lead to join their team. This role offers a unique opportunity to combine leadership with operational excellence, guiding and motivating a team of professionals across Denmark, Sweden, and Norway.
The ideal candidate will have strong leadership skills, excellent problem-solving abilities, and a collaborative mindset. They will be responsible for handling customer inquiries, coordinating team activities, and identifying process improvements to enhance efficiency and customer satisfaction.
As a key member of the RSGROUP team, this individual will be committed to delivering exceptional service, fostering a culture of collaboration and continuous improvement, and driving results through data analysis and performance reporting.
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Customer Service Team Leader
3 days ago
Copenhagen, Copenhagen, Denmark Rsgroup Full timeSelect how often (in days) to receive an alert: Location: Copenhagen NV, Capital Region of Denmark, DK, 2400 Brand: RS Group Function: Customer Services Work Location: Hybrid Drive Success as a Hands-On Customer Service Team Leader This is a unique opportunity to combine leadership with operational excellence. As a Customer Service Team Leader, reporting...
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Technical Services Team Lead
3 days ago
Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full timeOur MissionWe strive to provide exceptional customer experiences by delivering world-class technical support services. Our team of experts is dedicated to helping businesses and enterprises succeed through effective communication, issue resolution, and strategic partnerships.Key ResponsibilitiesManage day-to-day customer support services across all service...
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Payroll Service Delivery Lead
1 day ago
Copenhagen, Copenhagen, Denmark Corporation Service Company Full timeCSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. As a Payroll Service Delivery Lead, you will play a key role in fostering this culture by leading our Payroll & HR Services team in Denmark.The successful candidate will be responsible for developing and implementing strategies for...
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Customer Service Automation Lead
3 days ago
Copenhagen, Copenhagen, Denmark Nexi Group Full timeKey Responsibilities">As a Robotics Operations Manager at Nexi Group, your main responsibilities will include:Monitoring operational KPIs for robot performance and coordinating actions to ensure target performance.Developing and maintaining a framework for customer service robots to ensure high-quality performance and continuous development.Maintaining and...
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Customer Service Professional
2 hours ago
Copenhagen, Copenhagen, Denmark Boozt Group Full timeWe are one of the leading e-commerce players in the Nordics, offering fashion, kids, sports, beauty, and home products on Boozt.com and Booztlet.com.Our goal is to deliver an exceptional customer experience. We're looking for individuals who can communicate effectively with our Danish-speaking customers via phone, email, and chat.This role involves...
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IT Service Desk Team Lead
3 days ago
Copenhagen, Copenhagen, Denmark PostNord Full timeLocation: Hedegaardsvej 88, 2300 København S Job Type: Full-time About Us: PostNord is the leading logistics provider in the Nordics, combining deep regional expertise with a strong global network to support businesses of all sizes. We are looking for a dedicated and experienced IT Service Desk Team Lead to join our dynamic team in Copenhagen. Job...
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IT Service Desk Team Lead
1 day ago
Copenhagen, Copenhagen, Denmark PostNord Full timeLocation: Hedegaardsvej 88, 2300 København SJob Type: Full-timeAbout Us: PostNord is the leading logistics provider in the Nordics, combining deep regional expertise with a strong global network to support businesses of all sizes. We are looking for a dedicated and experienced IT Service Desk Team Lead to join our dynamic team in Copenhagen.Job Description:...
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Customer Service and Logistics Expert
3 days ago
Copenhagen, Copenhagen, Denmark TOTAL Deutschland GmbH Full timeTOTAL Deutschland GmbH is a leading player in the global energy transition towards a greener future. We are committed to delivering excellence in lubricants operations and customer service.We are seeking a dynamic and experienced Customer Service and Logistics Expert to join our team and lead our Nordic customer service operations.The successful candidate...
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Customer Service Assistant
1 day ago
Copenhagen, Copenhagen, Denmark SKANDINAVISK Full timeTo backfill a maternity leave, we are searching for a dedicated and experienced Customer Service Assistant, who can take care of our Danish and international B2B customers and sales agents in a full-time capacity from our Copenhagen head office. As a Customer Service Assistant, you will be the first point of contact for our wholesale customers and you will...
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Customer Service Specialist
1 week ago
Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full timeDo you thrive as first-point-of-contact for the company? Are you the fast-paced colleague with great communication skills? Would you like to learn more about coffee and tea? Come join us The customer service specialist is the first point of contact for JDE customers and delivers local customer services in line with defined policies and procedures. The...
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Cybersecurity Service Lead
6 days ago
Copenhagen, Copenhagen, Denmark TRUESEC AB Full timeProtecting Society Against Cyber ThreatsWe are seeking a Cybersecurity Service Lead to join our team of dedicated cyber specialists. As a leading cybersecurity company, Truesec has been at the forefront of preventing cyber breaches and minimizing their impact since 2005.About Truesec - A Native Cybersecurity CompanyTruesec's mission is to create safety and...
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Copenhagen, Copenhagen, Denmark TOTAL Deutschland GmbH Full timeJob Description: We are seeking a skilled Operations & Customer Service Manager to lead our Nordic customer service operations. The successful candidate will be responsible for managing lubricants operations and customer service activities, ensuring all operations are conducted in accordance with Company policies.Main Responsibilities:Drive a strong customer...
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Manager, Customer Technical Services
3 days ago
Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full timeManager, Customer Technical Services Placering Ballerup Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions,...
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Passenger Service Team Head
3 days ago
Copenhagen, Copenhagen, Denmark Norwegian Full timeThe role of Passenger Service Team Head involves overseeing the delivery of exceptional passenger experiences across all Norwegian flights and airport activities. As a key member of our operations team, you will be responsible for driving innovation, improving processes and enhancing customer satisfaction.Main Objectives:To develop and implement effective...
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IT Service Desk Team Lead Specialist
3 days ago
Copenhagen, Copenhagen, Denmark PostNord Full time**About PostNord**We are the leading logistics provider in the Nordics, combining deep regional expertise with a strong global network to support businesses of all sizes.In our dynamic team in Copenhagen, we are looking for a dedicated and experienced IT Service Desk Team Lead to join us.**Job Responsibilities**Lead and Manage the IT Service Desk...
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IT Services Sales Lead
7 days ago
Copenhagen, Copenhagen, Denmark Nixu Corporation Full timeAbout UsNixu Corporation is a leading European cybersecurity services business. We are proud to offer a unique combination of innovation, expertise, and collaboration.Our mission is to provide world-class cybersecurity services that protect our customers' businesses and enable them to thrive in today's digital landscape.Job DescriptionAs a Sales Manager, you...
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Customer Service Ambassador
3 days ago
Copenhagen, Copenhagen, Denmark H&M Group Full timeCustomer Service AmbassadorH&M Group, a leader in the fashion industry, is seeking a Customer Service Ambassador to join their team. As a key representative of H&M, you will be responsible for providing exceptional customer service through various channels, including phone, chat, social media, and email.Key Responsibilities:Receive and respond to customer...
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Customer Services Expert
1 day ago
Copenhagen, Copenhagen, Denmark Rsgroup Full timeWe're looking for a seasoned Customer Services Expert to join our team in Copenhagen. As a Technical Support Engineer, you'll be responsible for providing top-notch technical assistance to our Scandinavian customers.Your role will involve troubleshooting complex technical issues, resolving customer queries, and ensuring seamless communication between...
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Copenhagen, Copenhagen, Denmark TOTAL Deutschland GmbH Full timeCompany Overview: As a global organization with operations in over 130 countries, we offer exciting career perspectives for the right candidate. Our commitment to innovation, sustainability, and customer satisfaction drives us forward, and we are looking for a talented professional to join our team and lead our Nordic customer service operations.About This...
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Customer Service Ambassador
6 days ago
Copenhagen, Copenhagen, Denmark Delta Air Lines, Inc. Full timeDelta Air Lines, Inc. is seeking a highly skilled Customer Service Agent to join our team. As a key member of our airport operations team, you will play a vital role in ensuring the smooth and pleasant experience of our customers.Key Responsibilities:Greet customers and provide assistance with the check-in process, ensuring a seamless start to their...