Customer Service and Operations Manager Lubricants
6 days ago
Job Description: We are seeking a skilled Operations & Customer Service Manager to lead our Nordic customer service operations. The successful candidate will be responsible for managing lubricants operations and customer service activities, ensuring all operations are conducted in accordance with Company policies.
Main Responsibilities:
- Drive a strong customer focus by optimizing tools and processes to improve service and leading customer relationship management.
- Ensure correctness and completeness of flows in SAP, develop strategies for logistics solutions, and manage tenders on the Lubricants Supply Chain.
- Act as a key user in SAP SD, super user for the Company's online platforms and EDI exchanges, and co-owner of the CRM Lubricant business tool.
- Motivate and manage a team of 4 people in Customer Service Nordic, act as a backup for the Supply Chain and Procurement Manager, and conduct appraisals and individual meetings.
About You:
We are looking for a dynamic and experienced professional with a Bachelor or master's degree in supply chain, Operations Management, or a related field. A minimum of 5 years of experience in supply chain operations, preferably with exposure to the Nordic market or a complex international environment, is required. Advanced skills in Excel and experience as a SAP key user or with equivalent ERP systems are also necessary.
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Copenhagen, Copenhagen, Denmark TOTAL Deutschland GmbH Full timeOperations & Customer Service Manager LubricantsFull time / permanentStart Date: As soon as possible and no later than 1 June 2025Would you like to contribute to a responsible and sustainable future? Then this opportunity might just be right for you. Come join one of the world's major players in the global energy transition towards a greener future.At...
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Copenhagen, Copenhagen, Denmark TOTAL Deutschland GmbH Full timeOperations & Customer Service Manager Lubricants Full time / permanent Start Date: As soon as possible and no later than 1 June 2025 Would you like to contribute to a responsible and sustainable future? Then this opportunity might just be right for you. Come join one of the world's major players in the global energy transition towards a greener future. At...
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Copenhagen, Copenhagen, Denmark TOTAL Deutschland GmbH Full timeType de contrat CDIExpérience Minimum 6 ansOperations & Customer Service Manager LubricantsFull time / permanentStart Date: As soon as possible and no later than 1 June 2025Would you like to contribute to a responsible and sustainable future? Then this opportunity might just be right for you. Come join one of the world's major players in the global energy...
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