Customer Service Engineer

5 days ago


Copenhagen, Copenhagen, Denmark Rsgroup Full time
Customer Service Engineer

Are you a customer-focused engineer with a passion for technology and problem-solving? We're looking for a skilled Customer Service Engineer to join our team at RS Group.

In this role, you'll work closely with our customers to understand their technical needs and provide tailored solutions to meet their requirements. You'll be the primary point of contact for technical queries, resolving issues efficiently and effectively.

As a Customer Service Engineer, you'll have the opportunity to work on a wide range of projects, from troubleshooting technical issues to developing new solutions. You'll collaborate closely with cross-functional teams, including sales, marketing, and product development, to ensure seamless delivery of our services.

We're committed to investing in your development and well-being, providing opportunities for training and growth. If you're a motivated and customer-centric engineer, we'd love to hear from you.

Key Responsibilities:

  • Provide technical support to customers through telephone, email, and live chat
  • Work closely with customers to understand their technical needs and provide tailored solutions
  • Collaborate with cross-functional teams to ensure seamless delivery of our services
  • Develop and implement new solutions to meet customer requirements


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