IT Support Specialist

17 hours ago


Århus, Århus Kommune, Denmark Patrique Mercier Recruitment Spain Full time
Nordic Speaking IT Customer Support Role

Patrique Mercier Recruitment Spain is excited to present a rewarding opportunity for a skilled IT customer support specialist with proficiency in a Nordic language. This remote role based in Greece offers the flexibility to provide exceptional support to Nordic-speaking clients while being part of an innovative team.

Key Responsibilities:
  • Deliver Exceptional Support: Provide outstanding IT customer support to Nordic-speaking clients through various channels such as email, chat, and phone.
  • Troubleshoot and Resolve Issues: Troubleshoot and resolve customer issues promptly, ensuring high levels of satisfaction.
  • Educate Clients: Educate clients on the effective use of our products and features to enhance their experience.
  • Record Keeping: Maintain accurate records of customer interactions and technical issues to improve service quality.
  • Team Collaboration: Collaborate with team members to share knowledge and best practices.
  • Continuous Learning: Engage in continuous learning and training to stay updated with product advancements.
Requirements:
  • Nordic Language Proficiency: Fluency in a Nordic language (Norwegian, Swedish, Finnish, or Danish) is required.
  • Technical Skills: Strong technical skills and a problem-solving mindset are essential.
  • Customer Support Experience: Previous experience in customer support or IT support is advantageous but not essential.
  • Communication Skills: Excellent communication and interpersonal skills are necessary.
  • Remote Work Ability: Ability to work collaboratively and independently in a remote environment.
  • Commitment to Quality: A commitment to providing top-notch service and customer satisfaction is required.
Benefits:
  • Private Health Insurance:
  • Training & Development Opportunities:
  • Performance Bonus:
  • Fully Paid Training:
  • Good Salary:
  • Fully Paid Relocation Package:
  • Free Greek Lessons:
Seniority Level:
  • Entry-Level:
Employment Type:
  • Full-Time:
Job Function:
  • Customer Service:
Industries:
  • IT Services and IT Consulting:


  • Århus, Århus Kommune, Denmark Johnson Controls Full time

    We are seeking a Technical Sales Specialist to join our team at Johnson Controls in Aarhus, Denmark. As a key member of our sales team, you will be responsible for providing technical support to customers and partners worldwide.The ideal candidate will have a strong background in engineering or machine engineering, with excellent negotiation and...


  • Århus, Århus Kommune, Denmark Vestas Full time

    About VestasVestas is a global leader in the wind energy industry, specializing in designing, manufacturing, installing, and servicing wind turbines. With over 173 GW of installed wind power worldwide and 40+ years of experience, we have established ourselves as pioneers in sustainable energy solutions.We are a diverse team of 29,000 employees united by our...


  • Århus, Århus Kommune, Denmark Damco Spain SL Full time

    About the RoleWe are seeking a highly skilled IT Infrastructure Specialist to join our team at APM Terminals. As an integral part of our supply chain, you will play a central role in ensuring the smooth operation of our terminal.Key ResponsibilitiesSupport and maintain applications via phone, email, and monitoring, ensuring close contact with system users,...


  • Århus, Århus Kommune, Denmark APM Terminals Full time

    About the RoleWe are seeking a skilled and ambitious Global Infrastructure Specialist to join our team at APM Terminals. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our global network.Your primary responsibility will be to support and maintain our applications, ensuring close contact with system...


  • Århus, Århus Kommune, Denmark BEUMER Group GmbH & Co. KG Full time

    Job DescriptionWe are looking for a skilled Global Bid Strategy Specialist to support our Sales & Systems team in creating competitive propositions.About the RoleThe ideal candidate will be responsible for developing and implementing bid strategies, managing the bid process, and collaborating with internal stakeholders and customers. They will also be...


  • Århus, Århus Kommune, Denmark The HubDanske Bank Full time

    Company OverviewFormalize is a rapidly growing tech company with a strong market presence across Europe. We have established ourselves as a leading provider of innovative compliance solutions, helping businesses navigate the complex landscape of regulatory requirements.Job DescriptionWe are seeking an experienced Customer Experience Specialist to join our...


  • Århus, Århus Kommune, Denmark Arla Foods Deutschland GmbH Full time

    Global Regulatory Expert for Danish MarketArla Foods seeks a highly skilled Regulatory Affairs Specialist to provide expert guidance on food regulations in the Danish market. This is a temporary position, covering maternity leave from March 2025, and will be part of the Global Trade Policy & Food Regulatory Affairs team in Aarhus.The successful candidate...


  • Århus, Århus Kommune, Denmark Vestas Full time

    At Vestas, we are leading the transition to a sustainable energy future by designing, manufacturing, installing, and servicing wind turbines onshore and offshore. Our innovative solutions aim to create a more sustainable world for all.Vestas is seeking an experienced Advanced Wind Energy Specialist to join our team in Northern and Central Europe. As part of...


  • Århus, Århus Kommune, Denmark Emply Denmark Full time

    At Swire Renewable Energy, we are seeking highly skilled Wind Turbine Blade Maintenance Specialists to join our team in Europe and the UK.We require individuals with a strong background in wind turbine blade construction, inspection, and repair, including experience with lightning strike damages to laminate structures.Familiarity with LPS systems is...


  • Århus, Århus Kommune, Denmark Vestas Full time

    About the RoleVestas is a leader in sustainable energy solutions, with a proven track record of delivering innovative wind power solutions. We are seeking a skilled Global People Culture Transformation Specialist to join our team.This role will focus on driving impactful People & Culture initiatives and leading business-critical transformations globally. The...


  • Århus, Århus Kommune, Denmark PARETO SECURITIES AS Full time

    As a Data Insights Specialist for Sales Optimization, you will play a key role in our Revenue Strategy and Operations department. Our team is dedicated to enabling teams to work more efficiently and effectively by leveraging data, automation, and streamlined processes to optimize the entire revenue cycle.We are looking for a highly passionate individual who...


  • Århus, Århus Kommune, Denmark AIESEC Mexico Full time

    About AIESEC ApSAIESEC is a global organization that empowers young people to become the leaders of tomorrow. We are a fast-growing software company with offices across Asia, Europe, and North America.We develop simple and efficient tools in the supply chain, improving quality and compliance for ambitious brands, retailers, suppliers, and 3rd party agencies...


  • Århus, Århus Kommune, Denmark BAUHAUS Danmark AS Full time

    About UsBAUHAUS Danmark A/S is a leading home improvement retailer with operations across Denmark and Sweden.We are on the cusp of integrating Finland and Estonia into our existing Nordic infrastructure, expanding our presence in new markets and technologies.Our dynamic IT team is key to driving business growth and innovation, and we are seeking an...


  • Århus, Århus Kommune, Denmark Tetra Pak Full time

    At Tetra Pak, we strive to deliver safe and available food for everyone. Our team is dedicated to providing exceptional customer service by empowering our customers with the resources they need to succeed.Job SummaryWe are seeking a skilled Service Engineer to join our Customer Services Operations (CSO) EMEA team. As a Service Engineer, you will be...


  • Århus, Århus Kommune, Denmark Vestas Full time

    About the RoleAs a key member of our Electrical Operations team, you will play a crucial role in ensuring the safe and efficient execution of projects. We are seeking an experienced Electrical or Mechanical Engineer to join our team and contribute to the success of our complex projects.Key ResponsibilitiesAdvocate for health, safety, and well-being across...


  • Århus, Århus Kommune, Denmark Jysk Full time

    Job DescriptionAs a Supply Planner at JYSK, you will be part of the Flow of Goods department, responsible for the seamless flow of goods from suppliers through distribution centres to stores and customers across 28 countries.Key ResponsibilitiesEnsure a balanced supply and demand in the Flow of Goods team.Plan for one of the nine product areas within the...


  • Århus, Århus Kommune, Denmark Hs Mittweida Full time

    Embark on a career journey with Bestseller, a leading global fashion company that offers you the chance to shape the future of retail.BESTSELLER's International Business Trainee Programme in Retail Management is an ideal opportunity for ambitious graduates from around the world. This two-year programme allows you to explore the core business areas of an...


  • Århus, Århus Kommune, Denmark Vestas Full time

    Senior Software Configuration SpecialistAre you a software development professional looking to contribute significantly to Vestas' progress toward a sustainable future? We invite you to become a Senior Software Configuration Specialist, where you will oversee key software configurations vital to our advanced wind turbine operations.This role involves taking...


  • Århus, Århus Kommune, Denmark Cernel Full time

    Role OverviewCernel, an e-commerce automation startup, is seeking a Senior Backend Developer to join our team.About the RoleAs a Senior Backend Developer at Cernel, you will be responsible for developing and maintaining new, exciting solutions that empower e-commerce businesses. You will work closely with the CTO to support AI development teams and help...


  • Århus, Århus Kommune, Denmark Whiteaway Full time

    We're looking for an experienced HR professional to join our team as a Strategic HR Partner for Business Growth. In this role, you'll be the main point of contact for leaders, providing day-to-day support through every stage of the employee lifecycle.As a key member of our HR team, you'll be responsible for designing and driving general initiatives that...