Senior Customer Experience Manager

4 days ago


Copenhagen, Copenhagen, Denmark LeoVegas Group Full time
About the Role

As a key member of our team, you will be responsible for developing and implementing data-driven customer experience strategies to drive engagement, loyalty, and lifetime value in your market.

You will design and execute end-to-end scalable regular ad-hoc campaigns while leveraging automation and segmentation to build fully automated customer journeys.

Working closely with our Country Management team, you will ensure that the local customer experience strategy is aligned with business objectives and delivers outstanding experiences.



  • Copenhagen, Copenhagen, Denmark Maersk Full time

    Maersk is committed to delivering exceptional customer experiences across various industries. As a Senior Customer Experience Manager, you will play a crucial role in shaping the company's customer-facing strategies and driving continuous improvement opportunities.About the RoleWe are seeking an experienced professional to lead our customer experience...


  • Copenhagen, Copenhagen, Denmark Maersk Full time

    Maersk is committed to providing exceptional customer experiences across the supply chain.We are seeking a skilled Customer Experience Manager to join our team, who will be responsible for owning and managing the end-to-end customer experience within their assigned scope in SCM. The successful candidate will have the responsibility of ensuring that all...


  • Copenhagen, Copenhagen, Denmark Maersk Full time

    At Maersk, we are committed to delivering exceptional customer service and ensuring that our customers receive the highest level of care throughout their journey.About the RoleWe are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our SCM department, you will be responsible for managing end-to-end customer...


  • Copenhagen, Copenhagen, Denmark Lunar Denmark Full time

    Senior CRM Specialist Job OverviewWe are seeking an experienced Senior CRM Specialist to join our team at Lunar Denmark. This is a fantastic opportunity for someone who wants to drive business growth through effective customer relationship management.


  • Copenhagen, Copenhagen, Denmark Maersk Full time

    Maersk is a global leader in the shipping and logistics industry, committed to providing exceptional customer experiences. We are currently seeking a Strategic Customer Experience Manager to join our team.About UsWe pride ourselves on being a diverse and inclusive workplace, where every employee feels valued and empowered to contribute their unique...


  • Copenhagen, Copenhagen, Denmark VML MAP Full time

    Are you eager to shape the future of personalized customer experiences for leading global brands?About VML MAPVML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation, and CRM. With the brain of a consultancy, the heart of an...


  • Copenhagen, Copenhagen, Denmark Maersk Full time

    We are looking for talented individuals to join our team at Maersk, a global leader in the shipping and logistics industry.With a strong focus on customer experience, you will play a key role in delivering exceptional service to new customers once they are onboarded into our system. Your activities may include:Key Responsibilities:Customer Channel...


  • Copenhagen, Copenhagen, Denmark Flying Tiger Copenhagen Full time

    Flying Tiger Copenhagen is on the lookout for a seasoned Customer Retention Manager to lead our customer service team and develop innovative strategies to boost customer loyalty.As a key member of our team, you will be responsible for leading our internal Customer Service team while also managing an external customer service function. Your primary goal will...


  • Copenhagen, Copenhagen, Denmark Dixa Full time

    About the RoleWe are seeking a highly skilled Customer Experience Lead to join our team at Dixa. This is a full-time, remote opportunity based in the USA.Job DescriptionThe Customer Experience Lead will play a key role in ensuring the satisfaction, retention, and success of our customers. As the primary point of contact, you will advocate for customer needs...


  • Copenhagen, Copenhagen, Denmark MeetFrank Full time

    Are you passionate about delivering exceptional customer experiences?About the RoleWe are seeking a Customer Support Specialist to join our team, empowering restaurateurs with an all-in-one Guest Experience Management platform.Your mission will be to resolve support tickets, provide mail, chat, and phone support, and understand customer needs to increase...


  • Copenhagen, Copenhagen, Denmark Grow-Talent Full time

    Job Title: Customer Lifecycle ManagerGrow-Talent is working with a leading Outsourcing/BPO company that is looking for a Danish-speaking Customer Lifecycle Manager to join their Málaga office.Key Responsibilities:Act as the primary point of contact for customers, delivering a strong first impression and setting the foundation for long-term customer...


  • Copenhagen, Copenhagen, Denmark IT Minds Full time

    About the RoleWe are seeking a seasoned Customer Experience Leader to spearhead our efforts in delivering exceptional experiences for our clients. As a key member of our team, you will be responsible for guiding cross-functional teams in the development and implementation of loyalty programs that drive customer retention and reactivation.Key...


  • Copenhagen, Copenhagen, Denmark J-Lindeberg Full time

    We are seeking a passionate and entrepreneurial Customer Experience Specialist to join our team at J.Lindeberg located in the center of Copenhagen.About UsJ.Lindeberg is a brand that bridges fashion and sports, making a dent in conformity by living our brand values: Progressive, always challenging the status quo; Energetic, bringing energy into everything we...


  • Copenhagen, Copenhagen, Denmark Vml Map Full time

    We are seeking a highly motivated and experienced Expert Customer Experience Transformation Consultant to join our Business Architecture team. As a Senior Change Management Consultant, you will play a key role in empowering top-tier global brands to become truly customer-centric.Key ResponsibilitiesYour responsibilities will include:Engaging stakeholders...


  • Copenhagen, Copenhagen, Denmark VML MAP Full time

    We are seeking a proactive Customer Experience Strategist to join our dynamic and international capability at VML MAP. As a key member of our Customer and Business Strategy team, you will have the opportunity to develop growth strategies that transform B2B customer experiences and create better operating effectiveness.What You Will Do:You will assess...


  • Copenhagen, Copenhagen, Denmark Central Parking Full time

    Are you an experienced Support Specialist looking for a new challenge? If so, we have an exciting opportunity for you to optimize processes and ensure top-tier customer experiences at Central Parking.About the RoleAs a Sales Support Specialist, you will play a key role in creating conditions for our sales function to perform at its best. This role offers a...


  • Copenhagen, Copenhagen, Denmark Maersk Full time

    At Maersk, we're committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive top-notch service throughout their logistics journey.Key Responsibilities:Deliver best-in-class customer serviceRespond to customer inquiries in a timely and accurate mannerEnsure smooth...


  • Copenhagen, Copenhagen, Denmark Maersk Full time

    Company OverviewMaersk is a global leader in logistics and shipping, committed to providing exceptional customer experiences. Our company values diversity and inclusion, embracing different styles of thinking.Job SummaryWe are seeking an experienced Customer Experience Professional to join our team. The successful candidate will be responsible for delivering...


  • Copenhagen, Copenhagen, Denmark Driversnote Full time

    **About Us**We're a product-centric SaaS company driven by a mission to eliminate work-life hassles and help people focus on what matters. Our innovative approach prioritizes the end-user, optimizing for bottom-up adoption and leveraging customer success.As a **Senior Product Marketer**, you'll play a pivotal role in bridging the gap between marketing and...


  • Copenhagen, Copenhagen, Denmark F. Hoffmann-La Roche AG Full time

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care.The PositionA...