Customer Support Associate
5 days ago
We are seeking a highly skilled and motivated Customer Service Assistant to join our team at SKANDINAVISK in Copenhagen. As a key member of our customer-facing team, you will play a critical role in delivering exceptional customer experiences and driving business growth.
In this role, you will be responsible for providing timely and effective support to our B2B customers and sales agents, processing orders accurately and efficiently, and working collaboratively with internal teams to ensure seamless customer experiences. You will also develop strong relationships with customers to drive loyalty and retention.
Responsibilities- Deliver exceptional customer service and support through various channels, including phone, email, and chat
- Process orders accurately and efficiently, from receipt to invoicing
- Collaborate with internal teams, such as sales, marketing, and logistics, to ensure seamless customer experiences
- Analyze customer feedback and suggest improvements to enhance customer satisfaction
- Relevant experience in customer-facing roles, preferably in a similar industry
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike
- Ability to work accurately with data and systems, with attention to detail and precision
- Flexibility and adaptability, with a willingness to learn and grow with the company
- Fluency in English and a Scandinavian language
- A dynamic and supportive work environment that fosters collaboration and growth
- Opportunities for career advancement and professional development
- A comprehensive benefits package, including competitive salary, health insurance, and paid time off
- A chance to work with a talented team in a leading industry, shaping the future of customer service and experience
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Customer Success Associate
2 days ago
Copenhagen, Copenhagen, Denmark SKANDINAVISK Full timeSkandinavisk is a visionary, international company that's passionate about creating exceptional experiences for our customers. As a Customer Success Associate, you'll be the face of our brand, working closely with customers to understand their needs and provide tailored solutions.We're looking for a highly organised and tech-savvy individual with excellent...
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Customer Service Associate
7 days ago
Copenhagen, Copenhagen, Denmark TD Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a frontline representative, you will be responsible for delivering exceptional customer experiences by performing a broad range of customer service transactions and providing information and advice on services, products, and...
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Customer Service Associate
2 days ago
Copenhagen, Copenhagen, Denmark LIXIL Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Business Support Specialist to join our team. The successful candidate will be responsible for managing orders, creating availability requests, handling credit notes, returns, and customer claims, and ensuring high customer satisfaction.Key ResponsibilitiesMaintain a high level of support...
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Head of Customer Support
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Customer Support Expert
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Customer Support Specialist
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Customer Support Specialist
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Network Support Associate
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Business Development Associate
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Customer Support Specialist
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Customer Support Specialist
7 days ago
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Technical Customer Support Specialist
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Leadership and Customer Support Specialist
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AI-Powered Customer Experience Associate
1 day ago
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Copenhagen, Copenhagen, Denmark Trustpilot, Inc. Full timeAssociate Customer Success Manager, SMB, Benelux Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there's still an exciting journey ahead. Join us at the heart of trust. Overview We are part of an exploding industry where we have conquered the global market and we're...
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Emply Customer Support Role for Growth
2 days ago
Copenhagen, Copenhagen, Denmark Lessor Group Full timeAbout the RoleWe are looking for a highly motivated and organized Customer Support Specialist to join our team. The successful candidate will provide outstanding customer support via phone and email, listen actively, and gather valuable feedback from users.As a Customer Support Specialist, you will assist in onboarding new customers alongside our...
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Technical Support Professional
5 days ago
Copenhagen, Copenhagen, Denmark Formpipe Software AS Full timeAbout the RoleWe are seeking an experienced Technical Support Professional to join our expanding professional services team. As a Technical Support Engineer, your key activities will be to provide third-line technical support to the internal team, partners, and end-customers. You will be responsible for resolving highly complex technical issues, questions,...
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Customer Support Specialist
4 days ago
Copenhagen, Copenhagen, Denmark Veo group Full timeAt Veo, we empower sports teams to record matches and training sessions without a camera operator. Our innovative, fully automatic camera solution has democratized the world of sports by granting video analysis for teams on all levels.We're seeking a dedicated Customer Support Specialist with fluency in Japanese and English to join our team. As a front-line...
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Technical Support Team Lead
7 days ago
Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full timeAbout the RoleWe are seeking a highly skilled Technical Support Team Lead to join our Global Customer Care team in Denmark. The successful candidate will be responsible for managing day-to-day customer support services across all service support programs for customers and strategic partners that have product and service agreements with Mastercard.Key...