Customer Success Associate
3 days ago
Skandinavisk is a visionary, international company that's passionate about creating exceptional experiences for our customers. As a Customer Success Associate, you'll be the face of our brand, working closely with customers to understand their needs and provide tailored solutions.
We're looking for a highly organised and tech-savvy individual with excellent communication skills. You'll be responsible for handling customer inquiries, performing troubleshooting, and collaborating with internal teams to deliver a seamless customer experience.
Responsibilities:
- Provide exceptional customer support and service.
- Collaborate with internal teams to improve processes and production.
- Contribute to developing and maintaining support materials, including documentation and FAQs.
- Support the team in communication on various platforms.
Requirements:
- Experience in customer support or a similar role (internships included).
- Strong technical troubleshooting skills and an affinity for technology.
- A positive attitude and high orientation towards customers.
What We Offer:
- A supportive and innovative work culture.
- Flexibility to suit your lifestyle: options for remote work and in-office collaboration.
- Opportunities for professional growth and development.
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