Senior Commercial Performance Manager
4 days ago
Estimated Salary: 120,000 USD per year
About the RoleWe are seeking an experienced Senior Commercial Performance Manager to join our dynamic global team in Denmark. As a key member of our Membership & Personalisation team, you will be responsible for leading the target setting process within Membership & Personalisation and ensuring through regular financial forecasting and demand updates that we achieve our goals effectively, efficiently, and profitably.
Key Responsibilities- Develop and Drive Adoption: Develop and drive adoption of commercial planning, target setting, and risk management frameworks.
- Annual Forecasting & Target Setting: Oversee the forecasting and target setting process, supporting M&P Performance and aligning with LEGO Group's OKR and LEGO Retail's planning process.
- P&L Management: Manage the P&L process to drive a profitable membership program. Investigate trends, support business cases, and provide actionable insights in partnership with Finance.
- Deliver Forecasts and Insights: Provide high-quality commercial forecasts and predictive insights to optimize demand and performance management. Enable data-driven decision making and timely risk management in collaboration with performance, analytics, and finance teams.
- Communicate with Stakeholders: Present forecasts, insights, and risk analyses to senior stakeholders with clear, actionable recommendations.
- Points Liability Forecasting: Work with Membership Operations to forecast points liability and incorporate it into overall financial planning and risk management.
- Campaign Target Setting: Work with the CRM Hub and proposition team on target setting and new personalization initiatives.
- Define Excellence: Coach and mentor team members, promoting knowledge-sharing across commercial performance management teams in M&C, LEGO Retail, and Finance.
- Relevant Experience: Relevant experience working in commercial performance management, finance, and/or analytics.
- Advanced Excel Skills: Advanced Excel experience is a must.
- Structured Problem-Solving & Communication: Strong structured problem-solving & communication capabilities.
- Communication with Senior Collaborators: Excels at communicating with senior collaborators (written & oral); able to convey clear, concise, and actionable recommendations based on solid foundations.
- Leadership Experience: Experience leading cross-functional teams.
- Personalisation, CRM, and Loyalty Programs: Solid understanding of personalisation, CRM, and loyalty programs.
- Energetic and Determined: Energetic and determined, with a strong focus on overcoming challenges, achieving results, and ensuring high quality and efficiency.
- Cross-Cultural Collaboration: Collaborative communicator with experience working across cultures and time zones to build strong, lasting relationships.
- Family Care Leave: We offer enhanced paid leave options for those important times.
- Insurances: All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellbeing: We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
- Colleague Discount: We know you'll love to build, so from day 1, you will qualify for our generous colleague discount.
- Bonus: We do our best work to succeed together. When goals are reached, and if eligible, you'll be rewarded through our bonus scheme.
- Workplace: When you join the team, you'll be assigned a primary workplace location i.e. one of our Offices, stores, or factories. Our hybrid work policy means an average of 3 days per week in the office.
Children are our role models. Their curiosity, creativity, and imagination inspire everything we do. We strive to create a diverse, dynamic, and inclusive culture of play at the LEGO Group, where everyone feels safe, valued, and they belong.
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