IT Support Specialist

2 weeks ago


Copenhagen, Copenhagen, Denmark Templafy Full time

About Templafy:

Templafy is a cutting-edge document generation platform that revolutionizes the way organizations create documents. Our innovative platform automates document creation, eliminating manual work and enabling companies to drive efficiency and business results. With millions of users and over 800 enterprise customers, including KPMG, IKEA, and BDO, Templafy is a leader in the industry.

About the Role:

We are seeking a highly skilled and service-minded IT Support Specialist to join our team in Copenhagen. As a part-time (15-20 hours per week) onsite position, you will be part of a small and agile IT team with a collaborative atmosphere and opportunities for personal growth.

As an IT Support Specialist, you will be responsible for providing technical assistance to your colleagues, setting up new equipment, managing devices and users in Intune and Azure, and troubleshooting software and hardware issues. You will also create and maintain guides and articles for our self-service site.

Requirements:

  • Currently studying a Bachelor or Master's degree in Copenhagen
  • Highly skilled in hardware and software, with a strong understanding of both
  • Super user of Windows
  • Service-minded and able to provide excellent customer support
  • Positive attitude and strong communication skills
  • Fluent in spoken and written English

About Templafy's Culture:

Templafy is a workplace of belongingness, where everyone has a voice and feels heard. We strive to create an inclusive environment where all employees feel valued and respected, regardless of their background or identity.



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