After-Sales Service Manager

4 weeks ago


Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

Develop and Maintain a Comprehensive After-Sales Service Function

STERISAFE ApS is a pioneering health-tech company dedicated to revolutionizing environmental hygiene methods in the healthcare and other industries. With a strong foundation in science and engineering, the STERISAFE team combines cutting-edge findings and innovations in health technology and IoT to develop and market a superior disinfection solution.

Located on the University of Copenhagen campus and in the heart of Copenhagen Science City, STERISAFE ApS has developed a unique and patented technology for effective, safe, and rapid automated room disinfection.

We are seeking an experienced After-Sales Service Manager to lead the development and implementation of a comprehensive after-sales service program. This includes:

  1. Developing and initiating an after-sales service program to ensure timely and effective support to customers and distributors.
  2. Optimizing support and service processes, tools, and systems to enhance customer satisfaction and loyalty.
  3. Training, motivating, and leading the in-house after-sales team and distributors' sales network.
  4. Collaborating with the sales department to develop business plans that drive sales performance.

Requirements:

The ideal candidate has substantial experience in a similar role with technologically advanced products and a proven track record of developing and progressing international after-sales services in a distributor network with B2B products.

The candidate should possess a commercial and entrepreneurial mindset, thrive in an international environment, and speak and write fluent English.

Some international travel is expected.

Employment Model:

The salary consists of a fixed salary and a possible bonus scheme. STERISAFE will assist applicants in relocating to Copenhagen, providing suitable housing if necessary.

Application:

Applicants should submit their application and CV, including salary expectations, to HOYER Rekruttering. Applications will be processed as received.



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