After-Sales Service Manager
4 weeks ago
Develop and Maintain a Comprehensive After-Sales Service Function
STERISAFE ApS is a pioneering health-tech company dedicated to revolutionizing environmental hygiene methods in the healthcare and other industries. With a strong foundation in science and engineering, the STERISAFE team combines cutting-edge findings and innovations in health technology and IoT to develop and market a superior disinfection solution.
Located on the University of Copenhagen campus and in the heart of Copenhagen Science City, STERISAFE ApS has developed a unique and patented technology for effective, safe, and rapid automated room disinfection.
We are seeking an experienced After-Sales Service Manager to lead the development and implementation of a comprehensive after-sales service program. This includes:
- Developing and initiating an after-sales service program to ensure timely and effective support to customers and distributors.
- Optimizing support and service processes, tools, and systems to enhance customer satisfaction and loyalty.
- Training, motivating, and leading the in-house after-sales team and distributors' sales network.
- Collaborating with the sales department to develop business plans that drive sales performance.
Requirements:
The ideal candidate has substantial experience in a similar role with technologically advanced products and a proven track record of developing and progressing international after-sales services in a distributor network with B2B products.
The candidate should possess a commercial and entrepreneurial mindset, thrive in an international environment, and speak and write fluent English.
Some international travel is expected.
Employment Model:
The salary consists of a fixed salary and a possible bonus scheme. STERISAFE will assist applicants in relocating to Copenhagen, providing suitable housing if necessary.
Application:
Applicants should submit their application and CV, including salary expectations, to HOYER Rekruttering. Applications will be processed as received.
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