French Account Growth Manager

2 days ago


Copenhagen, Copenhagen, Denmark Trustpilot AS Full time
About the Role
We're seeking a highly skilled Customer Success Manager to join our team in Copenhagen. As a Customer Success Manager, you will play a key role in driving growth and retention across our French-based customer base. Your primary focus will be on developing and executing strategies to ensure customer satisfaction and maximize the value derived from our products.
Main Responsibilities: Develop and implement customized account plans to meet customer needs and goals. Provide exceptional support and guidance to customers throughout their journey with Trustpilot. Identify and capitalize on new revenue opportunities through upselling and cross-selling our products. Collaborate closely with internal teams to ensure seamless delivery of services and solutions to customers. Foster strong relationships with customers to build trust and loyalty. Stay up-to-date with industry trends and best practices to continuously improve customer success strategies.

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