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Enterprise Client Advocate
2 weeks ago
About this Role:
As a Senior Customer Success Manager, you will fully own your portfolio of ~20-25 global enterprise customers. This means being accountable for your own GRR and NRR. You will work closely with internal stakeholders across Account Management, Solutions Engineering, and Technical Support to achieve your goals.
You will become a trusted advisor to your customers, helping them to fully adopt and realize the current and future value of the Templafy solution. Your focus will be on identifying, delivering, and proving positive business outcomes (PBOs) for your customers.
Your contributions are critical to Templafy's ability to reach its full growth potential. You will inspire – and be inspired by – the team's energy, ambition, and drive to succeed.