Customer Engagement Strategist

1 week ago


Århus, Århus Kommune, Denmark Playable ApS Full time

We are seeking an experienced Customer Success Manager to join our team at Playable ApS. As a Senior Customer Success Manager, you will be responsible for developing and fostering relationships with a portfolio of new and existing customers, ensuring their success and satisfaction with the Playable platform.

This role involves working closely with cross-functional teams to drive customer adoption, retention, and growth. You will be responsible for identifying opportunities to collaborate with the Account Management and Expansion teams to explore growth strategies, while also being commercially minded.

The ideal candidate will have 3+ years of experience in a similar or customer-facing role, with a strong understanding of business acumen and digital marketing expertise. They will possess excellent communication skills, be able to understand customer needs, and be process-driven in their approach.

In this role, you will have the opportunity to work with leading brands and help them unlock the full potential of the Playable platform. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.

Estimated salary: $120,000 - $180,000 per year, depending on experience.



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