Telco Service Excellence Leader
6 days ago
Nuuday is seeking a Senior Service Delivery Manager to join its Service Excellence team. As a key member of the team, you will be responsible for ensuring end-to-end integration, collaboration, management, and governance with major IT and Telco service suppliers.
Main Responsibilities- Collaborate closely with Nuuday stakeholders to ensure alignment of expectations and high levels of service satisfaction.
- Develop and implement a modern way of working within the IT Service Management area.
- Monitor and report on service delivery as per agreed service levels and act on breaches.
- Promote initiatives for improvements within processes and services.
- Plan and manage reporting and operational board meetings with suppliers and key Nuuday stakeholders.
- Ensure high degrees of user adoption of services and processes.
- Create and nurture collaboration cultures built on 'win-win' with suppliers.
Requirements:
- Previous experience in designing and coordinating the transition of services.
- Experience with Service and Integration Management (SIAM), Service Delivery Management or similar.
- Strong cross-collaboration and alignment skills.
-
Project Management Consultant
4 days ago
Copenhagen, Copenhagen, Denmark Amazon Full timeAmazon Web Services (AWS) is seeking an experienced AWS Professional Services Leader to join our team. As a leader in our Professional Services team, you will be responsible for delivering and operating AWS cloud products and services that enable our Telco customers to realize their business objectives.About the TeamYou will work closely with our project...
-
Telco Engagement Manager
4 days ago
Copenhagen, Copenhagen, Denmark Amazon Full timeWe are looking for a highly skilled Project Management Consultant - Telco to join our team at Amazon Web Services (AWS). As a Project Management Consultant, you will work closely with our clients to deliver business outcomes and establish capabilities/practices to improve delivery and operation quality.Key ResponsibilitiesYou will be responsible for managing...
-
AWS Professional Services Leader
4 days ago
Copenhagen, Copenhagen, Denmark Amazon Full timeAs a Cloud Solutions Architect Lead, you will be responsible for leading our project teams, partner, and client teams to deliver and operate AWS cloud products and services that enable our Telco customers to realize their business objectives.Key QualificationsYou will need a strong background in cloud architecture, with experience designing and implementing...
-
Service Management Excellence Manager
5 days ago
Copenhagen, Copenhagen, Denmark Nuuday Full timeJob RoleThe Senior Service Delivery Manager will play a critical role in shaping the future of our Service Management area, driving transformation and excellence in our operations. As a key member of the Nuuday Service Excellence team, you will be responsible for leading the development, implementation, and continuous improvement of modern IT Service...
-
Transformational Business Solutions Leader
3 days ago
Copenhagen, Copenhagen, Denmark Amazon Full timeAbout the RoleWe are seeking a highly skilled Transformational Business Solutions Leader to join our team at Amazon Web Services Japan GK. As a key member of our organization, you will be responsible for leading large and complex projects that deliver business outcomes and establish capabilities to improve delivery and operation quality.Key...
-
Copenhagen, Copenhagen, Denmark Amazon Full timeJob ID: 2837819 | Amazon Web Services Japan GKAt Amazon Web Services (AWS), we're hiring a Telco Engagement Manager to lead AWS project teams, partner, and client teams. Engagement Manager in this role, deliver and operate AWS cloud products and services that enable our Telco customers to realize their business objectives. These professional services...
-
Copenhagen, Copenhagen, Denmark Amazon Full timeJob ID: 2837819 | Amazon Web Services Japan GKAt Amazon Web Services (AWS), we're hiring a Telco Engagement Manager to lead AWS project teams, partner, and client teams. Engagement Manager in this role delivers and operates AWS cloud products and services that enable our Telco customers to realize their business objectives. These professional services...
-
Senior IT Service Manager
6 days ago
Copenhagen, Copenhagen, Denmark Nuuday Full timeAbout the JobThis position requires a Senior Service Delivery Manager to join the Nuuday Service Excellence team. The team's primary responsibility is to ensure end-to-end integration, collaboration, management, and governance with major IT and Telco service suppliers.ResponsibilitiesBe a process owner across Nuuday and external service providers for one or...
-
Copenhagen, Copenhagen, Denmark Amazon Full timeTechnical Account Manager, Telco VerticalJob ID: 2845006 | Amazon Web Services EMEA SARL, Dutch BranchWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our...
-
Telco Service Integration Specialist
5 days ago
Copenhagen, Copenhagen, Denmark Nuuday Full timeKey ResponsibilitiesThe Senior Service Delivery Manager will be responsible for:Developing, implementing, and continuously improving a modern way of working within the IT Service Management area in Nuuday.Leading the development of processes and procedures to ensure seamless integration and collaboration with suppliers.Collaborating closely with Nuuday...
-
Service Delivery Manager
6 days ago
Copenhagen, Copenhagen, Denmark Nuuday Full timeJob DescriptionThis role is responsible for ensuring end-to-end integration, collaboration, management, and governance with major IT and Telco service suppliers. The primary focus is on Telco services delivered by TDCNet and other utility partners in Denmark.About the RoleThe Senior Service Delivery Manager will be a central part in developing, implementing,...
-
IT Service Operations Director
6 days ago
Copenhagen, Copenhagen, Denmark Nuuday Full timeAbout the TeamNuuday's Service Excellence team is looking for a Senior Service Delivery Manager to join its ranks. As a key member of the team, you will be responsible for ensuring end-to-end integration, collaboration, management, and governance with major IT and Telco service suppliers.Key ResponsibilitiesCollaborate closely with Nuuday stakeholders to...
-
Senior Service Delivery Manager
6 days ago
Copenhagen, Copenhagen, Denmark Nuuday Full timeSenior Service Delivery ManagerSenior Telco Service Delivery Manager to NuudayIn Nuuday Infrastructure & Operations, we support our colleagues by continuously focusing on providing the right IT services in the right quality at the right time by following our transformation plan, market trends, and delivering on business needs.About the RoleYou will be a part...
-
Senior Service Delivery Manager
5 days ago
Copenhagen, Copenhagen, Denmark Nuuday Full timeSenior Service Delivery Manager Senior Telco Service Delivery Manager to Nuuday In Nuuday Infrastructure & Operations, we support our colleagues by continuously focusing on providing the right IT services in the right quality at the right time by following our transformation plan, market trends, and delivering on business needs.About the Role You will be a...
-
Process Excellence Leader
4 days ago
Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full timeJob DescriptionWe are seeking a highly skilled Process Excellence Leader to join our team at Novo Nordisk A/S.About the RoleThe successful candidate will lead transformative improvement projects in both support functions and manufacturing areas across PSQIT, optimizing our training system standard inspired by Training within Industry (TWI).You will be...
-
Commercial Excellence Leader
2 hours ago
Copenhagen, Copenhagen, Denmark Falck Danmark AS Full timeAbout Falck Danmark A/SFalck Danmark A/S is a leading provider of healthcare and emergency health and safety services. We pride ourselves on having a diverse and inclusive team that values collaboration and creativity.The RoleThis exciting opportunity allows you to be at the forefront of optimizing commercial processes and developing knowledge, best...
-
Business Development Leader
4 days ago
Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full timeJob OverviewThe Data & Services (D&S) team at Mastercard Payment Services Denmark A/S fuels growth for Retail and Commerce partners in the Nordic and Baltics by providing cutting-edge services in the areas of Loyalty, Personalization, and Business Experimentation. As a Sales Growth Expert, you will be responsible for managing and expanding existing customer...
-
Senior Service Delivery Lead
5 days ago
Copenhagen, Copenhagen, Denmark Nuuday Full timeCompany OverviewNuuday is a dynamic and innovative organization that provides cutting-edge IT services. Our team of experts works tirelessly to ensure seamless integration and collaboration with our suppliers, delivering exceptional results.Job DescriptionWe are seeking an experienced Senior Service Delivery Manager to join our Nuuday Service Excellence...
-
Leader of Hydrological Services
4 days ago
Copenhagen, Copenhagen, Denmark Ramboll Full timeAbout UsRamboll is a global architecture, engineering, and consultancy company with a strong focus on creating sustainable solutions for water management. As a foundation-owned people company, we believe that the purpose of sustainable change is to create a thriving world for both nature and people.We are committed to providing an inclusive and supportive...
-
Commercial Excellence Leader
4 days ago
Copenhagen, Copenhagen, Denmark Responsive AS Full timeAt Responsive A/S, we are looking for a Commercial Excellence Leader to join our team. As a senior consultant, you will play a crucial role in driving commercial excellence and digital transformation for our clients.The ideal candidate will have a strong background in consulting or equivalent experience on the client-side, with 2-4 years of experience in...