Customer Success Strategist
3 days ago
We're well on our way — but there's still an exciting journey ahead. We're looking for a Customer Success Manager to join our Account Management function in Copenhagen.
The role plays a crucial part in Trustpilot's commitment to building trust and transparency between consumers and businesses worldwide. The team is responsible for the after-sales customer journey, ensuring they are satisfied and use our product to its full potential.
In this role, you will be responsible for customer retention for our French-based customers. You'll act as a trusted advisor, developing long-term relationships and success plans for customers, and ensuring that maximum value is derived from Trustpilot's products. Key responsibilities: Establish a relationship with all our customers to ensure overall satisfaction with Trustpilot products, strengthening adoption and ensuring contract renewal. Ensure a premium experience for clients by understanding their business objectives and Key Performance Indicators and ensuring Trustpilot delivers against them. Convey best practice examples that drive ROI.
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Customer Success Strategist
7 days ago
Copenhagen, Copenhagen, Denmark Dixa Full timeAbout the RoleThe Customer Success Strategist will play a key role in ensuring the satisfaction, retention, and success of Dixa's customers portfolio.You will serve as the primary point of contact for our clients, advocating for their needs within the organization and fostering long-term relationships.Your goal will be to drive customer loyalty, maximize...
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Customer Success Strategist
2 days ago
Copenhagen, Copenhagen, Denmark Contractbook Full timeJob DescriptionWe are looking for a skilled Customer Success Strategist to join our team at Contractbook. As a key member of our customer success department, you will be responsible for onboarding new customers and ensuring they achieve value quickly.Your primary focus will be to streamline onboarding processes, utilising a scalable one-to-many approach to...
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Customer Success Strategist
7 days ago
Copenhagen, Copenhagen, Denmark EasyPark Full timeAbout the RoleIn this exciting Customer Success Strategist role, you will be responsible for building and maintaining strong relationships with our customers, including municipalities and private parking operators. Your focus will be on identifying opportunities for growth, developing tailored proposals, and negotiating agreements to meet their needs. You...
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Customer Success Strategist
7 days ago
Copenhagen, Copenhagen, Denmark 3Shape AS Full timeAt 3Shape A/S, we're dedicated to revolutionizing digital dentistry with innovative technology and imaging techniques. As a Senior Program Manager in our Global Customer Success team, you'll play a pivotal role in defining and delivering customer success initiatives that drive business growth.We're seeking a strategic leader who can help us establish a...
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Customer Success Strategist
1 day ago
Copenhagen, Copenhagen, Denmark Contractbook Full timeThe OpportunityAt Contractbook, we're building a supportive environment where motivated, team-oriented individuals can learn, grow, and boost their careers. Join us in redefining contract software and take on the challenge of shaping the future of work.About the JobThis role offers a unique opportunity to apply technical expertise, streamline onboarding...
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Client Growth Strategist
7 days ago
Copenhagen, Copenhagen, Denmark Pandektes Full timePandektes is committed to empowering legal professionals with access to precise, in-depth, and lightning-fast legal knowledge. As our Client Growth Strategist, you will be responsible for driving customer success and growth.We are seeking a strategic thinker to join our team and develop strategies for customer growth and retention. Your expertise in customer...
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Customer Success Lead
7 days ago
Copenhagen, Copenhagen, Denmark Pandektes Full timePandektes is a fast-growing platform that empowers legal professionals with precise, in-depth, and lightning-fast access to legal knowledge. As our first dedicated Customer Success Lead, you will play a key role in shaping the future of customer success at Pandektes.We are looking for an experienced professional to join our team and ensure smooth onboarding...
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Customer Success Advocate
1 day ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timePareto Securities AS is committed to delivering exceptional customer experiences through our customer success team. We are seeking a Customer Success Advocate to join our team and play a key role in driving customer satisfaction and loyalty.Your Key Responsibilities:Develop and execute customer engagement strategies to drive retention and...
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Customer Success Lead
2 days ago
Copenhagen, Copenhagen, Denmark SameSystem is PLC Full timeAt SameSystem, we empower companies like Bestseller, Normal, and Matas to optimise their operations daily with cutting-edge AI-driven Workforce Management Solutions. We're looking for a talented leader to drive performance and growth within our Customer Success Department.About the Job DescriptionThis is a unique opportunity to lead a small agile team of...
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Customer Success Manager
2 days ago
Copenhagen, Copenhagen, Denmark Contractbook Full timeIntroduction As a Customer Success Manager at Contractbook, your primary focus will be onboarding new customers and ensuring they achieve value quickly. You'll be working with a diverse range of customers, primarily SMBs, guiding them through onboarding, ensuring smooth adoption and renewal. This is an opportunity to apply technical expertise, streamline...
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Customer Success Specialist
16 hours ago
Copenhagen, Copenhagen, Denmark Driversnote ApS Full timeCustomer Success Specialist (German-speaking) About Us Driversnote is a product-led and profitable SaaS company in the heart of Copenhagen. We proudly help over 3 million users across more than 50 countries log their mileage. No one enjoys the hassle of mileage documentation—we automate and simplify this tedious task, making our customers' work-lives...
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Customer Success Manager
1 day ago
Copenhagen, Copenhagen, Denmark Corpay Full timeremember your preferences (such as language);monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors;store essential information to allow you to register and/or login to our site;allow you to share any of our website's pages...
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Customer Success Professional
7 days ago
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeWe are seeking a highly skilled and motivated individual to join our team as a Business Development Manager. As a Business Development Manager, you will be responsible for driving business growth by identifying new opportunities, developing relationships with key decision-makers, and negotiating deals.The ideal candidate will have 2-5 years of work...
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Customer Success Manager
1 week ago
Copenhagen, Copenhagen, Denmark Clerk Full timeClerk.io Copenhagen, Capital Region of Denmark, Denmark Customer Success Manager Clerk.io is shaping the next big e-commerce revolution by delivering tech that helps businesses bring the right products to the right customers thanks to machine learning and generative AI. If you value working from anywhere, approaching your day-to-day work as you best see...
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Customer Success Associate
2 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Part timeCompany OverviewAbout All Gravy:All Gravy is modernising the tools for frontline employees and transforming the experience into one that is engaging and motivating; making their lives easier - from getting paid to developing their careers.We are innovating on the whole employee journey: from being recruited, onboarded, growing skills, knowing when to work,...
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Customer Success Professional
2 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeAbout All GravyWe're modernising the tools for frontline employees, transforming the experience into one that's engaging and motivating. Our mission is to make their lives easier - from getting paid to developing their careers.We're innovating on the whole employee journey: from being recruited, onboarded, growing skills, knowing when to work, and connecting...
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Customer Success Associate
15 hours ago
Copenhagen, Copenhagen, Denmark Driversnote ApS Full timeCompany OverviewDriversnote ApS is a product-led and profitable SaaS company based in Copenhagen. Our mission is to simplify mileage documentation for our customers, helping them save time and money. We are looking for a skilled professional to join our team as a Customer Success Associate.About the RoleThis role involves providing exceptional customer...
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Customer Success Associate
2 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeAbout 'All Gravy' The next generation of employees are used to apps like Instagram, TikTok and Spotify in their personal life - but when they go to work at a restaurant chain or retail store, they're met with software created before they were born.We are modernising the tools for frontline employees and transforming the experience into one that is engaging...
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Customer Success Associate
2 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Part timeAbout 'All Gravy' The next generation of employees are used to apps like Instagram, TikTok and Spotify in their personal life - but when they go to work at a restaurant chain or retail store, they're met with software created before they were born.We are modernising the tools for frontline employees and transforming the experience into one that is engaging...
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Supply Chain Strategist
7 days ago
Copenhagen, Copenhagen, Denmark INVERTO GmbH Full timeWe are seeking a highly skilled Supply Chain Strategist to join our team at INVERTO GmbH. As a leader in strategic procurement and supply chain management, we want someone who can develop and implement innovative solutions to drive business growth.Job RequirementsTo succeed in this role, you will need to have a strong understanding of strategic sourcing and...