Enterprise Customer Success Manager: Global Opportunities
4 days ago
At Connected Cars A/S, we're looking for a talented individual to join our team as an Enterprise Customer Success Manager. This role is perfect for someone with a proven track record in customer success within B2B SaaS companies.
About the Opportunity:
- This is a unique chance to be part of an industry-leading company with a global reach and contribute to elevating customer loyalty & revenue for organisations operating in the automotive aftersales, leasing, and insurance industries.
- You'll have the opportunity to work closely with senior decision-makers at customers to define success and plans of action, owning your customers' success and health metrics.
- Your key responsibilities will include engaging with customers to create clear collaboration plans, satisfied customers, and consequently paving the road to renewal and expansion opportunities.
- You'll work with the rest of the Customer Success teams to create a world-class customer experience and collaborate internally to move forward objectives.
Requirements:
- 4+ years of proven track record in Customer Success within B2B SaaS companies
- Proven experience in owning a portfolio of customers and managing them actively
- Proven experience in owning and delivering on customer retention and growth targets
- Technically savvy enough to understand and consult technical customers in their language
- Experience in collaborating cross-functionally internally to move forward objectives
- Excellent presentation and persuasion skills
- Willingness to travel for work
What We Offer:
- A competitive salary of approximately 140,000 DKK per year (based on market conditions)
- An attractive pension scheme
- Extensive employee discounts schemes on cars, repairs, etc. for yourself and your family
- Friday bars, monthly social events, affordable lunch scheme, and unlimited snacks in the kitchen
About Us:
Connected Cars A/S is a Danish auto-tech company that was founded in 2016. We're committed to creating an inclusive environment for all employees and celebrate diversity.
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