Customer Retention Expert
3 days ago
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Customer Retention Manager
19 hours ago
Copenhagen, Copenhagen, Denmark Corpay Full timeAbout the JobThe Customer Retention Manager is a critical role within our organization, responsible for ensuring our clients achieve their goals and objectives.Key Responsibilities:Act as primary point of contact for DK customers, understanding their needs and providing proactive solutions.Become an expert in our Product, leveraging customer insights to...
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Customer Retention Manager
4 days ago
Copenhagen, Copenhagen, Denmark Flying Tiger Copenhagen Full timeWe're not just another retailer—we're definitely the most fun retailer. Whether our customers are shopping in-store or clicking through our e-commerce site, we're all about delivering a customer experience that keeps them coming back for more. We're on the lookout for someone who's ready to dive into the data, make meaningful connections, and keep our...
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Client Retention Manager
7 days ago
Copenhagen, Copenhagen, Denmark Dixa Full timeKey ResponsibilitiesThe Client Retention Manager will be responsible for serving as the voice of the customer within the organization, advocating for their needs, requirements, and feedback.You will work closely with internal teams to address customer concerns and deliver solutions.Proactively monitor customer health and engagement, identifying potential...
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Retention Team Lead
3 days ago
Copenhagen, Copenhagen, Denmark Flying Tiger Copenhagen Full timeAbout This Role:Customer Champion: Lead our internal Customer Service team and manage an external customer service function, ensuring seamless performance-driven interactions with customers.Data-Driven Strategies: Plan and execute data-driven initiatives to reduce churn, focusing on customer-first solutions that drive loyalty and retention.Key Performance...
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Sales and Customer Engagement Expert
19 hours ago
Copenhagen, Copenhagen, Denmark Microsoft Corporation Full timeAs a Sales and Customer Engagement Expert at Microsoft Corporation, you will play a critical role in driving revenue growth and building strong relationships with clients.Job DescriptionThis role involves managing a portfolio of existing clients, identifying new business opportunities, and developing strategies to drive revenue growth. You will work closely...
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Customer Acquisition and Retention Expert
24 hours ago
Copenhagen, Copenhagen, Denmark Driversnote ApS Full timeJob DescriptionAs a Product Led Sales Manager, you will lead our sales efforts, focusing on growing our B2B customer base. Your responsibilities will include:Managing our pipeline and deriving insights to inform data-driven decisionsProviding feedback and guidance to product development teams to optimize our offeringsEncouraging account expansions by helping...
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Business Retention Specialist
6 days ago
Copenhagen, Copenhagen, Denmark Trustpilot, Inc. Full timeKey ResponsibilitiesWe are seeking a Business Retention Specialist to join our team. In this role, you will be responsible for maintaining and securing renewal rates of clients from the Benelux markets.What We OfferA competitive compensation package and bonus structure.A range of flexible working options to suit your needs.Opportunities for professional...
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Customer Relationship Management Expert
7 days ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timeAt PARETO SECURITIES AS, we are seeking a seasoned Customer Relationship Management Expert to spearhead our direct-to-consumer CRM strategy.This exciting opportunity enables the successful candidate to shape customer experiences, drive loyalty, and maximize retention in a rapidly growing, purpose-driven organization.The ideal candidate will possess strong...
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Customer Success Manager
6 days ago
Copenhagen, Copenhagen, Denmark Trustpilot, Inc. Full timeAbout the RoleAs a Customer Success Manager, you will play a pivotal role in ensuring the retention of our small business customers. You will act as a Trusted Advisor, advocating for their needs and driving growth within your portfolio.Your ResponsibilitiesMaintain and secure renewal rates of clients from the Benelux markets.Manage and administer a portfolio...
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Customer Growth and Adoption Expert
3 days ago
Copenhagen, Copenhagen, Denmark Mouseflow Full timeAbout the OpportunityMouseflow is offering a unique opportunity for a talented Digital Customer Success Manager to join our fast-growing SaaS company. As a key member of our Customer Success team, you will play a critical role in supporting and growing our customer base through innovative engagement strategies.The successful candidate will have a strong...
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Customer Success Strategist
7 days ago
Copenhagen, Copenhagen, Denmark Dixa Full timeAbout the RoleThe Customer Success Strategist will play a key role in ensuring the satisfaction, retention, and success of Dixa's customers portfolio.You will serve as the primary point of contact for our clients, advocating for their needs within the organization and fostering long-term relationships.Your goal will be to drive customer loyalty, maximize...
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Customer Data Compliance Coordinator
4 days ago
Copenhagen, Copenhagen, Denmark Pandora AS Full timeKey ResponsibilitiesLeading DSR Process: Manage the DSR operating model and processes, document and secure alignment across stakeholders, ensure adherence to service-level agreements on DSR requests, and support DSR agents in handling requests and addressing queries.Collaboration with Global Privacy Team: Futureproof our customer data privacy setup by...
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Revenue Optimization Expert
2 hours ago
Copenhagen, Copenhagen, Denmark 3Shape AS Full timeWe are an innovative and visionary company that is committed to empowering dentists to deliver exceptional patient care. As a Revenue Optimization Expert, you will play a critical role in driving revenue growth and improving customer satisfaction.In this role, you will be responsible for analyzing business data and identifying opportunities for revenue...
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CRM Strategy and Operations Expert
3 days ago
Copenhagen, Copenhagen, Denmark Medier Agency Full timeAbout the OpportunityWe are Medier Agency, a leading organization in the Gaming industry. We are looking for an experienced CRM Strategy and Operations Expert to join our team in Copenhagen. The successful candidate will play a vital role in driving our customer-centric strategy and ensuring that our CRM initiatives deliver measurable business outcomes.Your...
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Customer Data Privacy Coordinator
5 days ago
Copenhagen, Copenhagen, Denmark Pandora AS Full timeCustomer Data Privacy Coordinator Your Role Leading, documenting, and improving the Data Subject Rights (DSR) process:Managing the DSR operating model and processes in close collaboration with DSR agents based in Warsaw, PL. Documenting and securing alignment across stakeholders. Ensuring adherence to service-level agreements (SLA) on DSR requests....
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Customer Engagement Expert
1 day ago
Copenhagen, Copenhagen, Denmark Demant Polska Full timeAbout the RoleWe are seeking a Customer Engagement Expert to join our team at Demant Polska. As a Customer Engagement Expert, you will play a critical role in ensuring that our customers have an exceptional experience with our products and services.Key Responsibilities:Develop and execute strategies to enhance customer engagementCollaborate with...
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Customer Success Professional
1 day ago
Copenhagen, Copenhagen, Denmark Trustpilot AS Full timeAbout the RoleWe are seeking a skilled Business Account Manager to join our team in Copenhagen. As a Customer Success Manager, you will be responsible for the retention of our Medium and Strategic accounts for the Danish markets.Your primary objective will be to establish strong relationships with our clients, understand their business objectives, and ensure...
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Customer Service Expert
7 days ago
Copenhagen, Copenhagen, Denmark Rsgroup Full timeRSGroup is seeking an experienced Customer Service Expert to support our growing customer base. As a Technical Support Engineer, you'll play a vital role in providing expert guidance on our products and services.Your key responsibilities will include:Providing exceptional customer service through phone, email, and live chat.Collaborating with suppliers,...
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Customer Success Manager
23 hours ago
Copenhagen, Copenhagen, Denmark Corpay Full timeremember your preferences (such as language);monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors;store essential information to allow you to register and/or login to our site;allow you to share any of our website's pages...
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Customer Engagement Expert
10 hours ago
Copenhagen, Copenhagen, Denmark Demant Polska Full timeJob DescriptionWe are seeking a seasoned Customer Engagement Expert to join our team at Demant Polska.About the RoleThe Customer Engagement Expert will be responsible for building and maintaining strong customer relationships through effective communication, empathy, and problem-solving skills. The ideal candidate will have a passion for delivering...