Norway Customer Retention Lead

Flying Tiger Copenhagen is on the lookout for a seasoned Customer Retention Expert to join our team. As a key member of our customer service department, you will be responsible for leading our internal Customer Service team while also managing an external customer service function.

About This Role:Customer Champion: Lead our internal Customer Service team and manage an external customer service function, ensuring seamless performance-driven interactions with customers.Data-Driven Strategies: Plan and execute data-driven initiatives to reduce churn, focusing on customer-first solutions that drive loyalty and retention.Key Performance...

We're not just another retailer—we're definitely the most fun retailer. Whether our customers are shopping in-store or clicking through our e-commerce site, we're all about delivering a customer experience that keeps them coming back for more. We're on the lookout for someone who's ready to dive into the data, make meaningful connections, and keep our...

About the JobThe Customer Retention Manager is a critical role within our organization, responsible for ensuring our clients achieve their goals and objectives.Key Responsibilities:Act as primary point of contact for DK customers, understanding their needs and providing proactive solutions.Become an expert in our Product, leveraging customer insights to...

Company OverviewAbout All Gravy:All Gravy is modernising the tools for frontline employees and transforming the experience into one that is engaging and motivating; making their lives easier - from getting paid to developing their careers.We are innovating on the whole employee journey: from being recruited, onboarded, growing skills, knowing when to work,...

About the RoleWe are seeking a seasoned Customer Relationship Manager Lead to join our Country Manager team in Copenhagen. As a key member of our organization, you will be responsible for developing and executing strategic CRM programs aimed at enhancing customer relationships, driving revenue growth, and maximizing customer lifetime value.Main...

About All GravyWe're modernising the tools for frontline employees, transforming the experience into one that's engaging and motivating. Our mission is to make their lives easier - from getting paid to developing their careers.We're innovating on the whole employee journey: from being recruited, onboarded, growing skills, knowing when to work, and connecting...

Job Description:We are seeking a highly skilled Norway Finance Specialist to join our team. As the primary financial expert for Norway, you will oversee financial planning, budgeting, and reporting.Main Tasks:Develop and implement financial plans to support business objectivesManage financial operations, including cash flow, accounts payable, and accounts...

Lead by ExampleThis is an opportunity to drive success as a hands-on team leader, guiding and motivating your team while working alongside them to ensure smooth daily operations. You will be responsible for managing tasks, planning workloads, resolving challenges, and fostering collaboration.You'll handle customer inquiries via email, striving to deliver...

Job DescriptionAs a Product Led Sales Manager, you will lead our sales efforts, focusing on growing our B2B customer base. Your responsibilities will include:Managing our pipeline and deriving insights to inform data-driven decisionsProviding feedback and guidance to product development teams to optimize our offeringsEncouraging account expansions by helping...

Pandora A/S is seeking an experienced VP of Customer Experience to lead the development of global Digital Customer Experience and drive business growth through exceptional customer engagement. As a key member of the executive team, you will be responsible for developing and executing a comprehensive digital marketing strategy that enhances the company's...

Key ResponsibilitiesLead the development of product messaging, tone of voice, and branding guidelines to ensure consistency across all customer touchpoints.Create engaging content, including website copy, app listings, paid advertising, and in-product copy, to drive user acquisition and retention.Work closely with the product team to understand customer...

Job OverviewWe're Trustpilot A/S, a leading review platform that helps consumers make informed purchasing decisions and businesses build trust and grow. Our mission is to create a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences and how you can contribute to our working culture.Key Responsibilities:...

About the Job Description">The job description outlines the key responsibilities of the Customer Base Management team, including delivering a strategic direction for retention and profit optimization efforts, owning short- and long-term roadmaps, and managing complex segment overlap to ensure smooth customer journeys.">Delivering a strategic direction for...

Customer Data Privacy Coordinator Your Role Leading, documenting, and improving the Data Subject Rights (DSR) process:Managing the DSR operating model and processes in close collaboration with DSR agents based in Warsaw, PL. Documenting and securing alignment across stakeholders. Ensuring adherence to service-level agreements (SLA) on DSR requests....

Trustpilot Copenhagen, Capital Region of Denmark, DenmarkCustomer Success Manager - Core, NorwayTrustpilot Copenhagen, Capital Region of Denmark, Denmark3 days ago Be among the first 25 applicantsOur vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there's still an...

Key ResponsibilitiesLeading DSR Process: Manage the DSR operating model and processes, document and secure alignment across stakeholders, ensure adherence to service-level agreements on DSR requests, and support DSR agents in handling requests and addressing queries.Collaboration with Global Privacy Team: Futureproof our customer data privacy setup by...

About 'All Gravy' The next generation of employees are used to apps like Instagram, TikTok and Spotify in their personal life - but when they go to work at a restaurant chain or retail store, they're met with software created before they were born.We are modernising the tools for frontline employees and transforming the experience into one that is engaging...

About 'All Gravy' The next generation of employees are used to apps like Instagram, TikTok and Spotify in their personal life - but when they go to work at a restaurant chain or retail store, they're met with software created before they were born.We are modernising the tools for frontline employees and transforming the experience into one that is engaging...

H&M is accelerating its transformation work further to exceed customers' expectations. We're building on our passion for the customer, upgrading the overall customer experience and taking it to the next level. We want to offer our customers a seamless omni experience on their own terms – where, when and how they want. This means that we will speed up...