Boozt Customer Experience Agent
2 weeks ago
At the Boozt Group, we are committed to delivering exceptional customer experiences across all markets. We are currently seeking a skilled Boozt Customer Experience Agent to join our team and play a critical role in achieving this goal.
In this role, you will be responsible for providing timely and effective solutions to customer inquiries, ensuring that our customers feel valued and supported throughout their journey with us. Your primary goal will be to identify opportunities to improve processes and contribute to better customer experiences.
To succeed in this position, you will need to possess excellent communication skills, both written and verbal, as well as the ability to work effectively in a fast-paced environment. Fluency in Icelandic and English is required, as well as previous experience in the service industry.
- Provide high-quality customer support via phone, email, and chat
- Identify opportunities to improve processes and contribute to better customer experiences
- Handle a variety of inquiries, from product details to shipping, payments, and promotions
You will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences. If you are a motivated and results-driven individual with a strong commitment to customer satisfaction, we encourage you to apply for this exciting opportunity.
-
Copenhagen, Copenhagen, Denmark Boozt Group Full timeWe are seeking a talented and experienced Team Leader to join our Customer Service Department at Boozt Group. As a key member of our team, you will be responsible for guiding a team of 10 agents to deliver exceptional customer service and meet our business objectives.This is a temporary position covering maternity leave, offering a unique opportunity to make...
-
Leadership Role in Customer Support
4 days ago
Copenhagen, Copenhagen, Denmark Boozt Group Full timeBoozt Group is seeking a motivated and experienced Team Leader to join our Customer Service Department. As a key member of our team, you will be responsible for guiding a team of 10 agents to deliver exceptional customer service and meet our business objectives.This is a temporary position covering maternity leave, offering a unique opportunity to make a...
-
Copenhagen, Copenhagen, Denmark Boozt Group Full timeAbout Boozt GroupWe are a leading e-commerce player in the Nordics, committed to delivering an exceptional customer experience through our online platforms, Boozt.com and Booztlet.com.Our teams collaborate to drive innovation, growth, and excellence, all while upholding our core values of trust, freedom, and responsibility.The Job DescriptionThis is a...
-
Danish Speaking Help Desk Agent Malmö
3 days ago
Copenhagen, Copenhagen, Denmark Boozt Group Full timeAbout Boozt GroupAt Boozt Group, we're passionate about delivering an exceptional customer experience across the Nordics. We strive to innovate and grow, while maintaining our commitment to trust, freedom, and responsibility.The OpportunityWe're seeking a Danish Speaking Customer Service Agent to join our team. As a key member of our Customer Service Team,...
-
Customer Service Team Lead
4 days ago
Copenhagen, Copenhagen, Denmark Boozt Group Full timeAt Boozt Group, we are seeking a highly skilled Customer Service Team Leader to oversee our team of 10 agents. As a key support for the team, you will guide them to meet and exceed customer expectations.This is a temporary position covering maternity leave, offering an exciting opportunity to make a real impact on our team's performance.We are looking for a...
-
Team Management and Customer Service Expert
4 days ago
Copenhagen, Copenhagen, Denmark Boozt Group Full timeAre you a natural leader with a passion for customer service and team development? Do you thrive in a fast-paced environment where you can make a real impact? We want you to join our team at Boozt Group as a Team Leader in our Customer Service Department.This is a temporary position covering maternity leave, offering a unique opportunity to make a difference...
-
International Customer Service Agent
1 day ago
Copenhagen, Copenhagen, Denmark Boozt Group Full timeOverview of the JobWe are seeking a highly motivated and experienced International Customer Service Agent to join our team. As a Danish speaker, you will play a critical role in delivering exceptional customer service to our Danish-speaking customers. Your responsibilities will include handling customer inquiries, resolving issues, and identifying areas for...
-
Customer Service Representative Copenhagen
3 days ago
Copenhagen, Copenhagen, Denmark Boozt Group Full timeAbout Boozt GroupWe are one of the leading e-commerce players in the Nordics. Our mission is to deliver an exceptional customer experience by providing a wide range of products on our websites, Boozt.com and Booztlet.com.Our teams work together to drive innovation and growth, while maintaining our commitment to trust, freedom, and responsibility.The RoleWe...
-
Customer Service Representative
2 weeks ago
Copenhagen, Copenhagen, Denmark Boozt Group Full timeWe are seeking a skilled Customer Service Representative to join our team at the Boozt Group. In this role, you will be responsible for delivering exceptional customer experiences to our Icelandic market.Your primary goal will be to provide timely and effective solutions to customer inquiries, ensuring that our customers feel valued and supported throughout...
-
Customer Service Agent
1 week ago
Copenhagen, Copenhagen, Denmark Delta Air Lines, Inc. Full timeAs a Customer Service Agent, you will be central in demonstrating Delta's commitment to our customers by making their travel experience as smooth and pleasant as possible. At Delta, our brand is critical to our continued success. As a Customer Service Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform...
-
Copenhagen, Copenhagen, Denmark Boozt Group Full timeKey ResponsibilitiesAs a Danish language customer support specialist, your primary duties will include delivering exceptional customer service, handling customer inquiries, and resolving issues efficiently. You will also be responsible for identifying areas for process improvement and contributing to a seamless customer experience from order to...
-
Backend Development Expert
1 day ago
Copenhagen, Copenhagen, Denmark Boozt Group Full timeAbout the RoleWe are seeking a skilled Backend Developer to join our platform team at Boozt Group.You will be working with a modern PHP development stack, developing backend functionality, and contributing to the team's work excellence.This is an exciting opportunity to work with cutting-edge technologies, collaborate with talented teams, and make a...
-
Customer Experience Ambassador
1 week ago
Copenhagen, Copenhagen, Denmark Delta Air Lines, Inc. Full timeJob Summary:We are seeking a highly skilled Customer Service Agent to join our team at Delta Air Lines, Inc. As a key representative of our brand, you will be responsible for delivering exceptional customer experiences and ensuring seamless travel processes.Main Responsibilities:Greet Customers with Excellence: Welcome passengers in the lobby and assist them...
-
Icelandic Language Support Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Boozt Group Full timeThe Boozt Group is looking for an experienced Icelandic Language Support Specialist to join our team. As a key member of our customer service department, you will play a critical role in providing exceptional support to our Icelandic-speaking customers.Your responsibilities will include responding to customer inquiries, resolving issues, and providing...
-
Commercial Data Solutions Manager
5 days ago
Copenhagen, Copenhagen, Denmark Boozt Group Full timeWe are looking for a Commercial Data Solutions Manager to join our Boozt Media Partnership team. As the Data Intelligence Manager for our "Boozt Data Intelligence" project, you'll spearhead the development of commercial strategies and drive the adoption and utilization of our data intelligence solutions.This is a temporary position for 12 months, covering...
-
Multichannel Customer Experience Agent
6 days ago
Copenhagen, Copenhagen, Denmark Freetrailer Part timeYour ResponsibilitiesDirect customer contact via phone, email, and chatEnsure that our goals are met at all timesProvide top customer service and help ensure happy and satisfied customersYour ProfileYou are passionate about giving our customers the best possible service and buying experience across different channelsYou constantly strive to improve the...
-
Platform Technologist
1 day ago
Copenhagen, Copenhagen, Denmark Boozt Group Full timeAbout UsWe are Boozt Group, a leading Nordic e-commerce company.We offer our customers a wide range of products, including fashion, kids, sports, beauty, and home.Our platform is built using modern technologies, including PHP, MySQL, and Symfony.We are looking for a skilled Backend Developer to join our platform team and contribute to our success.Develop...
-
Buying Manager for Home Department
1 week ago
Copenhagen, Copenhagen, Denmark Boozt Group Full timeJob DescriptionWe are seeking a Senior Home Buyer to join our team at Boozt Group. As a key player in our Home Department, you will be responsible for developing and executing buying strategies that drive business growth and improve customer satisfaction.You will work closely with our suppliers to negotiate deals, manage inventory, and ensure timely delivery...
-
Agentic AI Engineer
3 weeks ago
Copenhagen, Copenhagen, Denmark Tbwa ChiatDay Inc Full timeShape the Future of AI-Driven Autonomy with VML MAP Agentic LabsAre you passionate about pushing the boundaries of AI technology? Do you want to build next-generation agentic AI systems that go beyond traditional automation and redefine human+AI collaboration? If so, join our Agentic AI Lab, where you'll work at the cutting edge of multi-agent architectures,...
-
International Logistics Agent
8 hours ago
Copenhagen, Copenhagen, Denmark Expeditors International Full timeResponsibilities and QualificationsAs our new Transcon Agent, you'll interact directly with our customers, suppliers, as well as Expeditors colleagues at other locations. You'll be responsible for:Understanding our customers' procedures.Maintaining accurate and up-to-date records.Ensuring seamless freight operations.To succeed in this role, you'll need:A...