Boozt Customer Experience Agent

2 weeks ago


Copenhagen, Copenhagen, Denmark Boozt Group Full time

At the Boozt Group, we are committed to delivering exceptional customer experiences across all markets. We are currently seeking a skilled Boozt Customer Experience Agent to join our team and play a critical role in achieving this goal.

In this role, you will be responsible for providing timely and effective solutions to customer inquiries, ensuring that our customers feel valued and supported throughout their journey with us. Your primary goal will be to identify opportunities to improve processes and contribute to better customer experiences.

To succeed in this position, you will need to possess excellent communication skills, both written and verbal, as well as the ability to work effectively in a fast-paced environment. Fluency in Icelandic and English is required, as well as previous experience in the service industry.

  • Provide high-quality customer support via phone, email, and chat
  • Identify opportunities to improve processes and contribute to better customer experiences
  • Handle a variety of inquiries, from product details to shipping, payments, and promotions

You will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences. If you are a motivated and results-driven individual with a strong commitment to customer satisfaction, we encourage you to apply for this exciting opportunity.



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