Customer Experience Designer

3 days ago


Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time
Designing Customer-Centric Solutions

We are seeking a talented Customer Experience Designer to join our team at PARETO SECURITIES AS. In this role, you will be responsible for analyzing customer needs to define requirements for digital solutions, developing and documenting user journeys and process flows, and collaborating closely with customers and stakeholders.

Your primary tasks and responsibilities include:

  • Analyzing customer needs
  • Developing user journeys and process flows
  • Collaborating with customers and stakeholders
  • Contributing to ongoing innovation and improvement of products and processes

To succeed in this position, you will need experience in the banking industry, a strong interest and passion for digital user journeys, excellent communication skills, solid analytical skills, and a curious and innovative approach to problem-solving.



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