Lubricants Operations Manager
6 days ago
We are seeking a seasoned Supply Chain and Customer Experience Lead to join our team at TOTAL Deutschland GmbH. In this role, you will be responsible for managing lubricants operations and customer service activities.
The ideal candidate will have a strong background in supply chain management, with a focus on logistics and customer service. You will ensure that all operations are conducted in accordance with company policies and in collaboration with relevant support teams from our head office.
Your key responsibilities will include:
- Drive a strong customer focus
- Ensure correctness and completeness of flows in SAP
- Optimize tools and processes to improve service
- Lead Customer Relationship Management
You will also be responsible for developing strategies for logistics solutions, managing tenders on the lubricants supply chain, and ensuring excellence in transport documents and customs clearance.
In addition, you will act as a key user in SAP SD, super user for our online platforms and EDI exchanges, and co-owner of the CRM Lubricant business tool.
As a leader, you will motivate and manage a team of 4 people in Customer Service Nordic, and act as a backup for the Supply Chain and Procurement Manager.
To succeed in this role, you will need a bachelor or master's degree in supply chain, operations management, or a related field, and a minimum of 5 years of experience in supply chain operations.
You will also need advanced skills in Excel, experience as a SAP key user, and experience on Power BI and Power apps.
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Lubricants Operations Manager
6 days ago
Copenhagen, Copenhagen, Denmark TOTAL Deutschland GmbH Full timeAbout UsAt TOTAL Deutschland GmbH, we strive to deliver excellence in lubricants operations and customer service. Our commitment to innovation, sustainability, and customer satisfaction drives us forward.We are a global organization with operations in over 130 countries, offering exciting career perspectives for the right candidate.The RoleKey...
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Copenhagen, Copenhagen, Denmark TOTAL Deutschland GmbH Full timeJob Description: We are seeking a skilled Operations & Customer Service Manager to lead our Nordic customer service operations. The successful candidate will be responsible for managing lubricants operations and customer service activities, ensuring all operations are conducted in accordance with Company policies.Main Responsibilities:Drive a strong customer...
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Copenhagen, Copenhagen, Denmark TOTAL Deutschland GmbH Full timeOperations & Customer Service Manager LubricantsFull time / permanentStart Date: As soon as possible and no later than 1 June 2025Would you like to contribute to a responsible and sustainable future? Then this opportunity might just be right for you. Come join one of the world's major players in the global energy transition towards a greener future.At...
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Copenhagen, Copenhagen, Denmark TOTAL Deutschland GmbH Full timeOperations & Customer Service Manager Lubricants Full time / permanent Start Date: As soon as possible and no later than 1 June 2025 Would you like to contribute to a responsible and sustainable future? Then this opportunity might just be right for you. Come join one of the world's major players in the global energy transition towards a greener future. At...
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Copenhagen, Copenhagen, Denmark TOTAL Deutschland GmbH Full timeType de contrat CDIExpérience Minimum 6 ansOperations & Customer Service Manager LubricantsFull time / permanentStart Date: As soon as possible and no later than 1 June 2025Would you like to contribute to a responsible and sustainable future? Then this opportunity might just be right for you. Come join one of the world's major players in the global energy...
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Copenhagen, Copenhagen, Denmark TOTAL Deutschland GmbH Full timeKey Responsibilities:Logistics Support: Develop strategies for logistics solutions, manage tenders on the Lubricants Supply Chain, and ensure excellence in transport documents and customs clearance.IT: Act as a key user in SAP SD, super user for the Company's online platforms and EDI exchanges, and co-owner of the CRM Lubricant business tool.Leadership and...
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Copenhagen, Copenhagen, Denmark TOTAL Deutschland GmbH Full timeCompany Overview: As a global organization with operations in over 130 countries, we offer exciting career perspectives for the right candidate. Our commitment to innovation, sustainability, and customer satisfaction drives us forward, and we are looking for a talented professional to join our team and lead our Nordic customer service operations.About This...
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