Cloud Transformation Expert for Large-Scale Enterprise Accounts

2 days ago

Copenhagen, Copenhagen, Denmark AWS EMEA SARL (Denmark Branch) - G83 Full time

**Job Summary**

Amazon Web Services (AWS) is seeking a highly skilled Principal Enterprise Service Manager (ESM) to join our team in the AWS Global Sales (AGS) organization. As an ESM, you will be responsible for building and executing a long-term strategy with our key customers, driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers.

**About the Role**

The ESM will serve as a trusted advisor for our largest and most committed customers, providing guidance and support throughout the sales cycle. Key responsibilities include developing strong relationships with senior executives and enterprise teams, guiding customers through the journey of cloud adoption and digital transformation, and providing a great experience when engaging with AWS ProServe.

**Key Responsibilities**

The ESM role entails a combination of the following:

  • Developing strong relationships with senior executives and enterprise teams to understand customer needs, desired outcomes, and key results.
  • Guiding customers along the journey of cloud adoption and digital transformation, including modernization and migration of existing IT assets.
  • Providing customers with a great experience when engaging with AWS ProServe, throughout the sales cycle to the delivery of high-quality engagements.
  • Acting as an evangelist for the full portfolio of AWS platform capabilities and services to accelerate realization of customer outcomes through AWS Cloud.
  • Preparing and presenting commercial and/or strategic proposals to customer C-Suite and executives.
  • Managing commercial agreements and creating Statements of Work (SOWs) with accountability of revenue targets for AWS customers.
  • Working with relevant product specialists and delivery experts across AWS to enable customers on AWS Cloud.

**About AWS EMEA SARL (Denmark Branch) - G83**

AWS values diverse experiences and encourages candidates to apply, even if they do not meet all of the qualifications and skills listed in the job description. We believe in work-life harmony and offer flexible work hours and arrangements to support our employees' well-being. Our employee-led affinity groups foster a culture of inclusion, and ongoing events and learning experiences inspire us to embrace our uniqueness.

**Minimum Qualifications**

  • Multiple years of IT consulting and management experience, with demonstrable business and technology transformation experience in customer-facing roles.
  • Senior-level executive engagement and advisory experience within the manufacturing, life science, and FSI sectors.
  • Extensive experience managing large Industry vertical accounts, IT and business consulting (relationship management, achieving growth targets/sales quotas, high customer satisfaction achievement, project portfolio management, contract negotiations, etc.).
  • Experience with contract and statement of work (SOW) development.
  • Strong analytical capabilities, relentlessly thinking big, championing innovative customer outcomes.

**Preferred Qualifications**

  • Experience in developing end-to-end solutions for the Manufacturing or Retail and Wholesale industry: for example, in Supply Chain, Connected factory, Sustainability.
  • SAFe, Agile, and/or DevOps accreditation/experience a plus.
  • Experience with large-scale enterprise system integration, including SAP, BI Systems, Oracle, and others.
  • Experience with designing, building, and operating global IT organizations and infrastructures.

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