Current jobs related to Technical Customer Onboarding Specialist - Copenhagen, Copenhagen - Contribe
-
Technical Customer Support Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Onomondo Full timeTechnical Customer Support SpecialistOnomondo is a leading provider of cloud-native connectivity solutions for the IoT industry. We're seeking a skilled Technical Customer Support Specialist to join our team and help customers succeed with our technology.As a Technical Customer Support Specialist, you will be responsible for providing expert technical...
-
IT Onboarding Specialist
2 months ago
Copenhagen, Copenhagen, Denmark Better Collective Full timeAbout the RoleWe are seeking a Part-Time IT Onboarding Specialist to join our team in Copenhagen. As the IT Onboarding Specialist, you will play a crucial role in ensuring new users are seamlessly integrated into our IT systems.Your Main ResponsibilitiesAssist with the creation and management of user accounts in MS Active Directory and Google...
-
Technical Customer Support Specialist
3 days ago
Copenhagen, Copenhagen, Denmark Onomondo Full timeTechnical Customer Support SpecialistWe are seeking a highly skilled Technical Customer Support Specialist to join our team at Onomondo. As a Technical Customer Support Specialist, you will be responsible for providing exceptional support to our customers, troubleshooting complex issues, and ensuring high customer satisfaction.Key Responsibilities:Debugging...
-
IT Onboarding Specialist
1 month ago
Copenhagen, Copenhagen, Denmark Better Collective Full timeLocation: CopenhagenProducts & Tech Job Description Better Collective is a leading sports media group seeking a Part-Time IT Onboarding Specialist to join our team in Copenhagen. Our vibrant culture is complemented by our dynamic international IT team, spanning across multiple locations. This role requires close collaboration with our IT teams, providing a...
-
IT Onboarding Expert
3 days ago
Copenhagen, Copenhagen, Denmark Better Collective Full timeLocation: Copenhagen Products & Tech Job Description Better Collective, a leading sports media group, seeks a Part-Time IT Onboarding Specialist for the Copenhagen office. Our vibrant culture is complemented by a dynamic international IT team, spanning across Copenhagen, Denmark, London, England, and Niš, Serbia. This role requires collaboration with our...
-
Customer Support and Success Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Mosaec Full timeAbout the RoleWe are seeking a highly skilled Customer Support and Success Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer support and success experiences to our users.Key ResponsibilitiesProvide first-class support experience by email and phone to customers' technical queries,...
-
Merchant Onboarding Specialist
3 weeks ago
Copenhagen, Copenhagen, Denmark Wolt Full timeAre you a detail-oriented and communicative professional looking for a new challenge? Do you thrive in fast-paced environments and enjoy working with diverse stakeholders? We're seeking a skilled Merchant Onboarding Associate to join our team at Wolt.Role OverviewAs a Merchant Onboarding Associate, you will play a crucial role in onboarding new venues onto...
-
Onboard Engineer
2 weeks ago
Copenhagen, Copenhagen, Denmark Northern Offshore Services Full timeAbout the RoleWe are seeking a highly skilled Onboard Engineer to join our Technical team at Northern Offshore Services. As a key member of our team, you will play a pivotal role in ensuring the optimal performance and reliability of technical maintenance aboard our fleet.Your expertise will be instrumental in maintaining operational continuity and...
-
Customer Experience Specialist
2 months ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAbout the Role:We are seeking a skilled professional to join our team at Maersk, where you will play a critical role in delivering exceptional customer experiences and supporting the growth of our global trade operations.Key Responsibilities:1. Customer Experience: Provide services to new customers once they are onboarded in the Maersk environment,...
-
Customer Support and Success Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Mosaec Full timeAbout the RoleWe're seeking a skilled Customer Support and Success Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer experiences through email, phone, and chat support.Key ResponsibilitiesProvide first-class support to customers, addressing technical queries, general inquiries, and...
-
Customer Experience Specialist
1 month ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAbout the Role:We are seeking a talented individual to join our team as a Customer Experience Specialist at Maersk. As a key member of our global family, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:1. Customer Channel Management: Develop and implement effective customer channel...
-
Customer Experience Specialist
3 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAbout the Role:We are seeking a talented individual to join our team at Maersk, a global leader in the shipping and logistics industry. As a CX Consultant, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:1. Customer Experience: Provide services to new customers once they are...
-
Merchant Onboarding Specialist
2 months ago
Copenhagen, Copenhagen, Denmark Wolt Full timeAre you a detail-oriented and communicative professional with a passion for working in a fast-paced environment? Do you enjoy helping businesses grow and succeed? If so, we'd love to hear from you!About the RoleWolt is a Finnish technology company that's expanding its platform to offer a wide range of products and services beyond food delivery. As a Merchant...
-
Technical Customer Support Specialist
1 week ago
Copenhagen, Copenhagen, Denmark Onomondo Full timeAbout the RoleWe are seeking a highly skilled Technical Customer Support Representative to join our Technical Customer Support Team at Onomondo. As a Technical Customer Support Representative, you will be the first point of contact for our customers, providing timely and effective support to resolve complex customer cases.Key ResponsibilitiesProvide...
-
Customer Technical Services Specialist
3 weeks ago
Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full timeJob SummaryWe are seeking a highly motivated and analytical Customer Technical Services Analyst II-2 to join our Global Customer Care team in Copenhagen. As a key member of our team, you will provide operational and technical support to customers, analyzing complex issues and collaborating with internal business partners to implement new products and...
-
Technical Services Specialist
3 weeks ago
Copenhagen, Copenhagen, Denmark Getinge Full timeUnlock Your Potential in Digital HealthGetinge Digital Health Solutions (DHS) is seeking a highly motivated and experienced Technical Services Specialist to join our team. As a key member of our team, you will play a vital role in delivering exceptional technical support and services to our customers.About the RoleThe Technical Services Specialist will be...
-
Global Technical Customer Support Director
1 month ago
Copenhagen, Copenhagen, Denmark Kassow Robots ApS. Full timeGlobal Technical Customer Support ManagerKassow Robots ApS is seeking a highly skilled Global Technical Customer Support Manager to oversee and steer our global technical customer support. This role ensures the highest level of customer satisfaction by providing exceptional technical support, developing support strategies, and leading a global team of...
-
Global Technical Customer Support Director
1 month ago
Copenhagen, Copenhagen, Denmark Kassow Robots ApS. Full timeGlobal Technical Customer Support ManagerKassow Robots ApS is seeking a highly skilled Global Technical Customer Support Manager to oversee and steer our global technical customer support. This role ensures the highest level of customer satisfaction by providing exceptional technical support, developing support strategies, and leading a global team of...
-
Customer Experience Specialist
2 months ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAbout the Role:We are seeking a highly skilled Customer Experience Specialist to join our team at Maersk. As a key member of our global family, you will play a vital role in delivering exceptional customer service and driving business growth.Key Responsibilities:Provide expert-level customer channel management, case management, and customer onboarding...
-
Technical Customer Support Lead
2 weeks ago
Copenhagen, Copenhagen, Denmark Contractbook Full timeAbout the RoleWe are seeking a highly skilled Technical Customer Support Manager to oversee our support operations, guide our team, and ensure that our customers receive top-notch service. This role is a 10/12 months maternity cover, perfect for a tech-savvy person interested in working with technology and helping customers succeed.The successful candidate...
Technical Customer Onboarding Specialist
2 months ago
About Us
We're a mission-driven company that believes in growing businesses by doing good. Our goal is to help brands seamlessly integrate social and environmental impact into their e-commerce platforms. By fostering customer loyalty and driving meaningful revenue growth, we make it possible for every purchase to be a step towards a better world.
We've recently secured a significant funding round and are now scaling our development and operations. As a result, we're looking for a talented individual to join our team in Copenhagen.
Lunch is included every day, and we have an office dog named Palle who will be happy to greet you whenever you're in the office.
**Job Overview:**
As a Customer Onboarding Specialist at Contribe, you'll be the friendly guide helping our customers unlock the full potential of our impact-driven solutions. Your role is all about ensuring that our users can effortlessly implement and benefit from our platform. From the first click to the final customization, you'll lead customers through the onboarding journey, blending technical expertise with design insights to help them create a beautiful and impactful online store.
This role is tailor-made for someone who combines technical know-how in HTML, CSS, and JavaScript with a strong design sense, ensuring our customers achieve outcomes that are both functional and aesthetically pleasing.
**Key Responsibilities:**
- Customer Onboarding: Lead customers through a seamless onboarding experience, helping them integrate our impact solutions into their Shopify stores with ease and efficiency.
- Technical Assistance: Be the go-to expert for app integration and customization, leveraging your skills in HTML, CSS, and JavaScript to support our customers.
- Design Consultation: Provide guidance on aligning our app with customers' brand aesthetics, ensuring their stores not only function well but also look amazing.
- Problem Solving: Address any technical challenges that arise during onboarding, working closely with our development team to find swift and effective solutions.
- Documentation: Create and maintain comprehensive onboarding materials, including tutorials and guides, to empower our customers to succeed independently.
- Feedback Loop: Listen to customer feedback and relay it to our product team, helping us continuously improve our app and processes.
**Growth Opportunities:**
- App Ownership: As you get to know our app inside and out, you'll have the chance to take full ownership, including maintenance, updates, and customer support.
- Leadership: As Contribe continues to grow, there's potential for you to mentor future team members and play a key role in scaling our onboarding processes.
**Qualifications:**
- Technical Skills: Proficiency in HTML, CSS, and JavaScript is a must. Familiarity with modern Shopify technologies like Hydrogen, Remix, and GraphQL is a plus.
- Design Orientation: A strong understanding of design principles, with the ability to guide customers in creating visually appealing and impactful results.
- Customer-Centric: Excellent communication and interpersonal skills, with a genuine passion for ensuring customer success.
- Problem Solver: A proactive approach to troubleshooting technical issues and delivering effective solutions.
**Experience:** Previous experience with Shopify or experience in customer support, onboarding, or a similar role is preferred.
