Customer Success Leader
2 days ago
NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We are seeking a skilled Customer Success Leader - Brand Tracking to join our team in Western Europe.
In this strategic leadership role, you will be responsible for customer success across the Brand & Media Strategic Analytics & Insight Practice Area. Your primary focus will be on delivering exceptional customer experiences, driving high operational efficiency, and maintaining delivery standards.
- You will work closely with the Regional Customer Success lead to design the practice area organization, balancing methodological, language, and technical needs.
- You will assist the Regional Customer Success lead in managing the practice area's Profit and Loss statement, including Working Capital and Travel and Entertainment budgets.
- You will help develop and implement strategies for market and product lines.
To succeed in this role, you must have a proven track record in Analytics Consultancy/Market Research leadership roles. Expertise in Brand & Media Solutions is preferred, as well as experience in leading high-performing teams.
The ideal candidate will possess strong analytical skills, proven sales acumen, and a strong sense of urgency and accountability to drive client outcomes. They will also be able to work collaboratively with internal and external teams, maintain positive client relationships, and resolve client issues effectively.
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Customer Success Lead
3 days ago
Copenhagen, Copenhagen, Denmark SameSystem is PLC Full timeAt SameSystem, we empower companies like Bestseller, Normal, and Matas to optimise their operations daily with cutting-edge AI-driven Workforce Management Solutions. We're looking for a talented leader to drive performance and growth within our Customer Success Department.About the Job DescriptionThis is a unique opportunity to lead a small agile team of...
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Customer Success Manager
2 days ago
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeSAP Danmark is a global leader in enterprise software, dedicated to helping businesses run better. As a Sales Account Executive, you will be part of our Customer Success Board Area, empowering customers to achieve their full potential by understanding their strategy and unique business goals.Key responsibilities include prospecting, qualifying, selling, and...
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Enterprise Customer Success Manager
3 days ago
Copenhagen, Copenhagen, Denmark SameSystem is PLC Full timeAre you ready to lead, inspire, and drive success for some of Europe's largest retail and hospitality brands? At SameSystem, we empower companies like Bestseller, Normal, and Matas to optimise their operations daily with cutting-edge AI-driven Workforce Management Solutions. We're looking for a dynamic Enterprise Customer Success Manager who thrives on...
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Danish Customer Success Manager
2 days ago
Copenhagen, Copenhagen, Denmark Hello Retail ApS Full timeDanish Customer Success Manager Sales Full time Copenhagen HQ We want you Introduction Hello Retail is growing rapidly – and we are looking for a Danish speaking Ecommerce Specialist to be part of our future Customer Success team. Are you a fast learner, good with people, interested in E-commerce, and looking to develop your negotiation and value-based...
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Customer Success Strategist
2 days ago
Copenhagen, Copenhagen, Denmark Contractbook Full timeJob DescriptionWe are looking for a skilled Customer Success Strategist to join our team at Contractbook. As a key member of our customer success department, you will be responsible for onboarding new customers and ensuring they achieve value quickly.Your primary focus will be to streamline onboarding processes, utilising a scalable one-to-many approach to...
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Customer Success Advocate
2 days ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timePareto Securities AS is committed to delivering exceptional customer experiences through our customer success team. We are seeking a Customer Success Advocate to join our team and play a key role in driving customer satisfaction and loyalty.Your Key Responsibilities:Develop and execute customer engagement strategies to drive retention and...
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Customer Success Team Lead Denmark
2 days ago
Copenhagen, Copenhagen, Denmark Hello Retail ApS Full timeJob OverviewHello Retail ApS is the market leader in the Nordic countries within Personalization and Conversion rate optimization (CRO) for the E-commerce market. We are seeking a Danish speaking Ecommerce Specialist to join our Customer Success team in Copenhagen, Denmark.Your RoleYou will be working as a key coordinating driver and customer's first point...
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Customer Success Strategist
2 days ago
Copenhagen, Copenhagen, Denmark Contractbook Full timeThe OpportunityAt Contractbook, we're building a supportive environment where motivated, team-oriented individuals can learn, grow, and boost their careers. Join us in redefining contract software and take on the challenge of shaping the future of work.About the JobThis role offers a unique opportunity to apply technical expertise, streamline onboarding...
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Customer Success Manager
2 days ago
Copenhagen, Copenhagen, Denmark Contractbook Full timeIntroduction As a Customer Success Manager at Contractbook, your primary focus will be onboarding new customers and ensuring they achieve value quickly. You'll be working with a diverse range of customers, primarily SMBs, guiding them through onboarding, ensuring smooth adoption and renewal. This is an opportunity to apply technical expertise, streamline...
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Customer Success Specialist
1 day ago
Copenhagen, Copenhagen, Denmark Driversnote ApS Full timeCustomer Success Specialist (German-speaking) About Us Driversnote is a product-led and profitable SaaS company in the heart of Copenhagen. We proudly help over 3 million users across more than 50 countries log their mileage. No one enjoys the hassle of mileage documentation—we automate and simplify this tedious task, making our customers' work-lives...
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Customer Success Manager
2 days ago
Copenhagen, Copenhagen, Denmark Corpay Full timeremember your preferences (such as language);monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors;store essential information to allow you to register and/or login to our site;allow you to share any of our website's pages...
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Customer Service Team Leader
1 day ago
Copenhagen, Copenhagen, Denmark myGwork - LGBTQ+ Business Community Full timeThis role is offered on a hybrid basis, which involves a combination of working from our office in Copenhagen and also remotely. Drive Success as a Hands-On Customer Service Team Leader This is a unique opportunity to combine leadership with operational excellence. As a Customer Service Team Leader, reporting to the Customer Operations Manager Scandinavia,...
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Customer Success Associate
2 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Part timeCompany OverviewAbout All Gravy:All Gravy is modernising the tools for frontline employees and transforming the experience into one that is engaging and motivating; making their lives easier - from getting paid to developing their careers.We are innovating on the whole employee journey: from being recruited, onboarded, growing skills, knowing when to work,...
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Customer Success Professional
2 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeAbout All GravyWe're modernising the tools for frontline employees, transforming the experience into one that's engaging and motivating. Our mission is to make their lives easier - from getting paid to developing their careers.We're innovating on the whole employee journey: from being recruited, onboarded, growing skills, knowing when to work, and connecting...
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Customer Success Strategist
3 days ago
Copenhagen, Copenhagen, Denmark Trustpilot AS Full timeOur vision at Trustpilot A/S is to be the universal symbol of trust, bringing consumers and businesses together through reviews.We're well on our way — but there's still an exciting journey ahead. We're looking for a Customer Success Manager to join our Account Management function in Copenhagen.The role plays a crucial part in Trustpilot's commitment to...
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Customer Success Associate
1 day ago
Copenhagen, Copenhagen, Denmark Driversnote ApS Full timeCompany OverviewDriversnote ApS is a product-led and profitable SaaS company based in Copenhagen. Our mission is to simplify mileage documentation for our customers, helping them save time and money. We are looking for a skilled professional to join our team as a Customer Success Associate.About the RoleThis role involves providing exceptional customer...
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Customer Success Associate
2 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeAbout 'All Gravy' The next generation of employees are used to apps like Instagram, TikTok and Spotify in their personal life - but when they go to work at a restaurant chain or retail store, they're met with software created before they were born.We are modernising the tools for frontline employees and transforming the experience into one that is engaging...
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Customer Success Associate
2 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Part timeAbout 'All Gravy' The next generation of employees are used to apps like Instagram, TikTok and Spotify in their personal life - but when they go to work at a restaurant chain or retail store, they're met with software created before they were born.We are modernising the tools for frontline employees and transforming the experience into one that is engaging...
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Customer Success Professional
3 days ago
Copenhagen, Copenhagen, Denmark coachsolutions Full timeAbout the PositionWe are looking for a skilled and experienced professional to join our Customer Success team as a Cross-Functional Specialist. This role will involve managing customer relationships, providing consultation on vessel performance, and gathering feedback from clients.Main Responsibilities:You will be the key contact for our customer...
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Customer Success Advocate
5 days ago
Copenhagen, Copenhagen, Denmark streamways GmbH Full timeAbout streamways GmbHOverviewWe are a fast-growing tech startup revolutionizing the driving school industry in Germany with our all-in-one software solution. Our platform provides driving schools with everything they need for digital success – from the most advanced learner driver app to a powerful ERP software solution.We work flexibly and remotely across...