Customer Success Strategist

2 days ago


Århus, Århus Kommune, Denmark Whistleblower Software Full time

About the Role: As our new Customer Success Manager, you will play a vital part in ensuring a best-in-class onboarding and service experience for our rapidly growing customer base.

We are seeking an exceptional professional to join our fast-growing international SaaS company. You will be responsible for working closely with our customers to solve problems, create value, and build loyalty.

The successful candidate will have +2 years of experience in B2B SaaS or GRC, in a similar customer-facing position, and strong communication, collaboration, and problem-solving skills.

  • Key Responsibilities:
  • Work closely with customers to resolve issues, drive growth, and foster lasting relationships
  • Help build and optimize our Customer Success function across products and customer tiers
  • Collaborate on projects across departments to enhance the customer experience
  • Contribute valuable customer feedback and insights to inform product development

Benefits and Culture: We offer a dynamic work environment, high level of trust and autonomy, and opportunities for growth and development. Our team is social, diverse, and international, with a strong focus on teamwork, innovation, and customer satisfaction.



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