Customer Success Strategy Leader

4 days ago


Århus, Århus Kommune, Denmark Stibo DX Full time
Company Culture

At Stibo DX, we value our employees as the key to success. Our company culture emphasizes knowledge sharing, collaboration, and innovation.

About the Role

We are seeking an experienced Customer Success Strategy Leader to drive customer satisfaction, loyalty, and revenue growth through innovative solutions tailored to the unique challenges of the media sector.

The ideal candidate will have a strong understanding of the news media industry and its unique challenges and opportunities, as well as experience managing and developing high-performing teams.

Key Responsibilities
  • Develop and implement strategies to meet and exceed customer success quotas for your assigned region, driving revenue growth and customer retention.
  • Collaborate closely with internal teams including product management, support, project management, sales, marketing, and legal to ensure seamless customer experiences.
  • Act as the voice of the customer within the organization, ensuring customer needs and feedback make an impact in product development and service delivery.


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