Cloud Transformation Expert
4 weeks ago
Job Title: Customer Solutions Manager, AGS-Tech-Field-EMEA-ScaleCSM
About the Role:
We are seeking a highly skilled Customer Solutions Manager to join our team at Amazon. As a Customer Solutions Manager, you will be responsible for guiding AWS customers along their multi-year journey to the cloud. You will work closely with AWS teams to deliver outcomes for the customer and ensure that all teams are working together effectively and efficiently.
Key Responsibilities:
- Interface with AWS customers and AWS leadership to drive collaboration between core account groups, product/engineering teams, and customer teams.
- Plan and support workload migrations, translating strategic initiatives into executable actions.
- Deliver education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions.
- Evangelize AWS services and guide customers in adopting them.
Requirements:
- Experience of large scale IT/digital/business transformation or migration programs at a customer facing role.
- Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information to c-suite/VP level.
- Strong organizational governance and troubleshooting skills with precise attention to detail.
Preferred Qualifications:
- Direct experience implementing AWS/cloud services.
- Robust understanding of key technology and market trends.
- PMP and/or SCRUM/Agile, SAFe certified.
About Amazon:
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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