Customer Support Representative for Online Travel

6 days ago


Horsens, Horsens Kommune, Denmark Patrique Mercier Recruitment Spain Full time
Immerse Yourself in the World of Online Travel

We are seeking a dedicated and customer-focused professional to join our team as a Nordic Speaking Customer Support representative for Online Travel. Based in Athens, Greece, this exciting role offers the opportunity to work with clients from across the globe while enjoying the rich cultural heritage and stunning landscapes of Greece.

As a key member of our customer support team, you will be responsible for providing exceptional service to Nordic-speaking clients through various communication channels. Your primary focus will be on assisting customers with booking inquiries, changes, and travel-related questions, ensuring a seamless travel experience for our clients.

Our ideal candidate possesses excellent communication and interpersonal skills, with the ability to maintain accurate records of customer interactions in our CRM system. A strong passion for customer service and travel is essential, along with fluency in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish). Experience in customer support or the travel industry is an advantage but not mandatory.

Key Responsibilities:
  • Provide top-notch customer support to Nordic-speaking clients via various communication channels.
  • Assist customers with booking inquiries, changes, and travel-related questions, ensuring a smooth travel experience.
  • Maintain accurate records of customer interactions in our CRM system.
  • Collaborate with your team to achieve service goals and enhance customer satisfaction.
Requirements:
  • Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish).
  • A strong passion for customer service and travel.
  • Excellent communication and interpersonal skills.
  • Ability to maintain accurate records of customer interactions.
Benefits:
  • Private Health Insurance.
  • Training & Development.
  • Performance Bonus.
  • 2 Extra Salaries Per Year.
  • Fully Paid Relocation Package (flight, transfer, and hotel).
  • Free Greek Lessons, discounts, and other perks.
Salary:

€25,000 - €35,000 per annum, depending on experience.



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