Customer Onboarding Specialist

3 days ago


Copenhagen, Copenhagen, Denmark Lunar Denmark Full time

At Lunar Denmark, we are pushing the boundaries of banking and financial services. As a Welcoming Specialist, you will play a vital role in supporting the onboarding process for new business customers across the Nordics.

We are seeking a highly motivated individual who is proficient in Swedish and/or Danish to join our dynamic team. Your primary responsibility will be to grow into managing the approval and onboarding process for new customers, working closely with the team to ensure a balance between time and quality.

You will also be responsible for reaching out to customers via text and phone to gather necessary information quickly and effectively. Participating in daily discussions with team members and the manager to align on goals and strategies will be key to your success.

As part of our core values, we strive to challenge ourselves and each other to reach our mission. If you have a curious mindset and strong motivation to grow with the job and its responsibilities, we want to hear from you

Beyond your technical skills, you will be expected to possess excellent communication skills, both written and spoken. A strong drive for performance and development in a fast-paced environment is essential for this role.

  • Key Responsibilities:
  • Growing into managing the approval and onboarding process for new customers.
  • Working closely with the team to ensure a balance between time and quality.
  • Reaching out to customers via text and phone to gather necessary information quickly and effectively.
  • Participating in daily discussions with team members and the manager to align on goals and strategies.


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