Enterprise Customer Success Manager, Nordics

11 hours ago


Copenhagen, Copenhagen, Denmark SAP Full time
We help the world run better

SAP's focus on collaboration and a shared passion to help the world run better is driven by our company culture. Our team environment is highly collaborative, with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options for employees to choose from.

Key Responsibilities:

  1. Research and share the external view of the customer with the SAP team as customer advocate within SAP
  2. Influence, persuade, and engage with customer and internal stakeholders around key customer success best practices, including value management, adoption management, adoption planning, and success planning
  3. Clearly link the value and potential of SAP solutions with customer business objectives and value-based outcomes

Requirements:

  1. 10+ years of experience in Sales or Consulting and/or Customer Success Management with complex business software / IT solutions
  2. Strong knowledge of the complete SAP offering
  3. Experience with long-term planning of resources, technology, and account structure

About SAP:

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. We are a cloud company with two hundred million users and more than one hundred thousand employees worldwide, purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.



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