Enterprise Customer Success Manager, Nordics
11 hours ago
SAP's focus on collaboration and a shared passion to help the world run better is driven by our company culture. Our team environment is highly collaborative, with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options for employees to choose from.
Key Responsibilities:
- Research and share the external view of the customer with the SAP team as customer advocate within SAP
- Influence, persuade, and engage with customer and internal stakeholders around key customer success best practices, including value management, adoption management, adoption planning, and success planning
- Clearly link the value and potential of SAP solutions with customer business objectives and value-based outcomes
Requirements:
- 10+ years of experience in Sales or Consulting and/or Customer Success Management with complex business software / IT solutions
- Strong knowledge of the complete SAP offering
- Experience with long-term planning of resources, technology, and account structure
About SAP:
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. We are a cloud company with two hundred million users and more than one hundred thousand employees worldwide, purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
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